Dependable and adaptable professional with experience in retail, property maintenance, and client care. Skilled in multitasking, problem-solving, and supporting teams during high-traffic periods. Focused on delivering accurate work, strong service, and smooth daily operations.
Work History
Key Carrier
1 Year 3 Months
Dollar General | 08.2025 - Current
Opened and closed store securely, following key carrier procedures and alarm protocols.
Assisted with daily cash handling, register balancing, and deposit preparation.
Resolved customer concerns promptly while delivering courteous front-end service.
Supported store recovery by stocking shelves, facing merchandise, and maintaining aisle organization.
Increased customer satisfaction by addressing and resolving issues promptly, leading to a better shopping experience.
Maintained a clean and organized store environment, contributing to a positive atmosphere for both employees and customers.
Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Handyman Helper
5 Years 9 Months
Property Owners | 01.2019 - 10.2024
Coordinated with property owners to prioritize urgent maintenance requests.
Assisted with repairs, maintenance, and replacements across rental properties.
Inspected units for safety issues, wear, and needed follow-up work.
Tracked tools, materials, and supplies to support efficient job completion.
Supported turnover prep by cleaning work areas and resetting units.
Guided helpers on safe tool use, task sequencing, and site cleanup.
Assisted in completing repair projects by providing timely and efficient support to the lead handyman.
Provided versatile assistance across various tasks such as carpentry, plumbing, painting, and light fixture installation.
Supported customer relations by providing clear communication regarding project updates and estimated completion times.
Upheld a professional demeanor when interacting with clients leading to strong rapport building.
Demonstrated adaptability in learning new skills on the job, increasing overall productivity within the team dynamic.
Contributed to positive word-of-mouth referrals from satisfied customers through exceptional attention to detail in all aspects of repairs and maintenance work.
Implemented safe working practices adhering to OSHA regulations, reducing workplace accidents and injuries.
Conducted routine inspections of completed work for quality assurance purposes, ensuring client satisfaction with the final product.
Certified Nursing Assistant In Training
4 Months
Dr. Rachel Satterfield | 11.2021 - 03.2022
Monitored vital signs and reported changes promptly to nursing staff for timely care adjustments.
Assisted patients with bathing, grooming, and daily living activities while maintaining dignity and comfort.
Supported patient mobility with safe transfers, repositioning, and fall-prevention practices.
Followed infection-control protocols to maintain clean, safe patient care environments.
Used effective communication skills when interacting with diverse populations within the healthcare setting.
Prevented bedsores through regular repositioning of bedridden patients, preserving skin integrity.
Enhanced patient comfort by providing compassionate care and assistance in daily living activities.
Esthetician
4 Years 4 Months
A Bella Salon and Spa, Candlelight Hair Design, | 04.2007 - 08.2011
Performed customized facials, waxing, and skin treatments aligned with client needs.
Conducted skin analysis to recommend appropriate services and home-care products.
Educated clients on aftercare routines, product use, and appointment maintenance.
Maintained sanitation standards for treatment rooms, tools, and equipment.
Applied advanced techniques for brow shaping, body waxing, and exfoliation services.
Supported smooth salon flow by preparing treatment areas and coordinating service timing.
Built repeat clientele through consistent service quality and professional client care.
Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
Sterilized equipment for patient treatments.
Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
Stocked treatment rooms with proper supplies.
Fostered friendly, warm, and exceptional customer experience.
Reduced appointment cancellations by implementing effective reminder systems and maintaining open communication with clients.
Increased client retention rate through attentive follow-up procedures after each appointment to gauge satisfaction and encourage rebooking.
Enhanced relaxation and stress relief with the integration of aromatherapy techniques during sessions.
Promoted to lead esthetician for demonstrating outstanding skill and dedication to client care.
Expanded service offerings by obtaining certification in advanced esthetic technologies like microdermabrasion and chemical peels.
Reduced appearance of aging by performing specialized anti-aging treatments, incorporating advanced serums and massage techniques.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Education
Associate of Arts - Teaching
Pasco-Hernando State College | New Port Richey, FL
No Degree - Communication Design
Cincinnati State Technical And Community College | Cincinnati, OH
Master Esthetician - Licensed Skincare Professional
Carolina Academy of Cosmetic Arts | Gastonia, NC | 03-1999
A few of the skin care professionals i have trained with have been from these skin care communities and companies Aveda, Pevonia, Sothys, Repecache, Glymed, Babor, Lancome, L'Oreal, Clarins, Calvin Klien, Estee Lauder.
Skills
Retail operations management
Accurate cash handling
Safety compliance
Team development
Customer service
Multitasking
Effective communication
Proven dependability
Timeline
Key Carrier
Dollar General
08.2025 - CurrentRead More
Certified Nursing Assistant In Training
Dr. Rachel Satterfield
11.2021 - 03.2022Read More
Handyman Helper
Property Owners
01.2019 - 10.2024Read More
Esthetician
A Bella Salon and Spa, Candlelight Hair Design,
04.2007 - 08.2011Read More
Pasco-Hernando State College
Associate of Arts from Teaching
Read More
Cincinnati State Technical And Community College
No Degree from Communication Design
Read More
Carolina Academy of Cosmetic Arts
Master Esthetician from Licensed Skincare Professional