Amanda Bulfair
Boca Raton,FL
Summary
With a passion for luxury fashion, the past 24 years has not only been hard work but fun. For me, it is not only a job however, a lifestyle. With over15 years in management it has taught me not only how to run a multi – million ++ dollar business and all aspects from front and back of house. People are number one . If you don’t have the right people in the right role it will be challenging to be successful as well as profitable. I have built my dream team and always set them each up for success so they can move forward with their career.
Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.
Overview
7
7
years of professional experience
Work History
SR General Manager
Blenders Eyewear
Delray Beach, Florida
05.2023 - Current
- Developed and implemented strategies to increase customer satisfaction levels.
- Reviewed and approved invoices for payment.
- Resolved customer complaints in a timely manner.
- Evaluated employee performance on an ongoing basis.
- Recruited, hired, trained, and supervised staff members.
- Analyzed financial statements to identify potential opportunities for improvement.
- Monitored industry trends to ensure competitive positioning of the company's products and services.
- Developed marketing plans to promote new product launches.
- Prepared staff work schedules and assigned team members to specific duties.
Assistant Sales Manager – Ladies Shoes, Designer Handbags, The Mens Complex and Fashion Accessories
Neiman Marcus
Boca Raton, FL
04.2022 - 05.2023
- I oversee28 Client Advisors in all departments and am instrumental in their success to maintain their million + books
- All areas is about45 million dollars (Sales Contribution to the store)
- I help attain major company targets
- Build and cultivate client relationships and help with the follow aspect
Selling and Service Assistant
Hermes
Palm Beach
03.2022 - 04.2022
- I helped front and back of house with inventory control and partnering with the Operations Manager/ Store Manager to make sure each Client Advisor had what they needed, and all repairs were processed correctly
- Helped on the floor with building client relationships
Mayors Jewelers/Rolex
Boca Raton
06.2021 - 03.2022
- Making sure clients are the primary focus
- I strived to establish client relationships, listening to the clients to anticipate their needs and take personal responsibility for their request
- I am well versed in product knowledge and up to date on products
- I am always professional and have outgoing positive mannerism
- I am a team player and work well with others
Store Manager
Swarovski
Boca Raton
10.2017 - 06.2021
- Oversaw all retail store operations to company standards
- Ensured effective implementation and maintained of programs as well as meeting financial and operational objectives
- Did everything from front to back of house (Payroll, Schedules, TB’s, Performance plans)
- Responsible for generating20% of store sales
Education
Regents High School Diploma -
Woodbury High School
Monroe06.2003
Skills
- Exceptional Team Building
- Development Conflict Resolution
- Operational execution / Marketing Development
- Maintain multi-million-dollar books
- Strong Organizational/communication skill set
- P&L management
- Sales management
- Staff training and development
- Operations management
- Profitability optimization
- Operations oversight
- Key performance indicators
- Personnel management
Timeline
SR General Manager
Blenders Eyewear
05.2023 - Current
Assistant Sales Manager – Ladies Shoes, Designer Handbags, The Mens Complex and Fashion Accessories
Neiman Marcus
04.2022 - 05.2023
Selling and Service Assistant
Hermes
03.2022 - 04.2022
Mayors Jewelers/Rolex
06.2021 - 03.2022
Store Manager
Swarovski
10.2017 - 06.2021
Regents High School Diploma -
Woodbury High School