Amanda Buth
Moorhead,MN
Summary
Dynamic Business Analyst with a proven track record at Boyer and Associates, excelling in leveraging SQL and Java expertise to drive product innovation and roadmap refinement. Skilled in fostering stakeholder relationships and leading cross-functional teams to exceed business goals. Renowned for outstanding communication and a positive attitude, adept at transforming customer feedback into actionable insights for product excellence.
Overview
13
13
years of professional experience
Work History
Business Analyst
Boyer and Associates
Minneapolis, MN
01.2022 - Current
- Create and refine product roadmap based on insights gained from business and stakeholder feedback.
- Define and prioritize features and epics, yielding highest business benefit for organization.
- Leverage technical knowledge to navigate functional requirements.
- Deliver elements of systems design, including data migration rules, business rules, wireframes, or other detailed deliverables.
- Manage and lead meetings and workshops with multiple departments to solidify requirements.
Product Manager
Allegiance Group
01.2018 - 12.2021
- Gathered detailed use cases and requirements through regular on-site visits, virtual meetings and customer advisory board sessions.
- Collaborated with design team to come up with product look.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Outlined new feature plans and specifications.
Services Team Lead
Allegiance Software
01.2015 - 12.2017
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Assisted team members with difficult calls or queries when required.
- Provided ongoing support for customers throughout the entire sales process.
- Provided staff augmentation needs to clients.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
Software Operations and Implementation Specialist
Allegiance Group
05.2012 - 01.2015
- Provided expert consultation for clients
- Developed training curriculum for clients and staff members
- Software implementation
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Bachelor of Science - Business Administration
NDSU
Fargo, NDSkills
- Friendly, Positive Attitude
- SQL, Java and API requirement experience
- Excellent Communication and Organization Skills
- Relationship Building
- Product Planning
- New Features Implementation
- Support and Services experience
- CRM software
- Training and mentoring
- Inter-department collaboration
More About Me
- 2021-2022 Graduate of FMWF Chamber of Commerce Leadership Program
- Enjoy working with local nonprofits including RMHC and United Way
Timeline
Business Analyst
Boyer and Associates
01.2022 - Current
Product Manager
Allegiance Group
01.2018 - 12.2021
Services Team Lead
Allegiance Software
01.2015 - 12.2017
Software Operations and Implementation Specialist
Allegiance Group
05.2012 - 01.2015
Bachelor of Science - Business Administration
NDSU
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