Amanda Butler
Winston-Salem,NC
Summary
Driven by results, I enhanced order accuracy and reduced processing times at Ecolab through meticulous item selection and mastery of RF scanning technology. My experience at Sally Beauty Holdings Inc. honored my customer relationship skills, working with the pos system and,ensuring repeat business. Proficient in warehouse safety and technology, I consistently achieve high customer satisfaction and operational efficiency. Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to 50 pounds.
Overview
15
15
years of professional experience
Work History
Order Picker
Ecolab
12.2023 - 08.2024
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Performed proper lifting and handling techniques to maintain safe working environment.
Sales Associate
Sally Beauty Holdings Inc.
07.2018 - 12.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Machine Cleaner
R J Reynolds
05.2014 - 07.2017
- Kept accurate records of completed tasks, enabling managers to track progress on various projects involving equipment cleanliness initiatives more easily.
- Cleaned and prepared the internal operation system of manufacturing machinery for the following shift.
- Utilized high-pressure washers to clean the machines, and swept around need areas.
- Crosstrained in other departments and provided assistances when needed.
Supervisor of Operations
Subway Aramark
09.2009 - 04.2014
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Maintained inventory,placed supply orders,arranged catering orders,and prepared for state inspections.
Education
Cosmetologist -
Empire Beauty School
Winston-Salem, NC03.2020
High School Diploma -
Forsyth Technical Community College
Winston-Salem, NC09.2018
Skills
- Picking accuracy
- Order picking and processing
- Product packing
- Proficiency in pos systems and RF Scanners
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- Customer Engagement
- Retail Sales
- Reliability and punctuality
- Money Handling
Over 15 plus years in Customer Service and Management experience within Retail and Food Services.
Over the past 15 years i have worked in Customer Service at different companies helping with being empathy to listening to the customer needs and and wants and being able to help strategize and solve any problem. I really enjoy helping other and energized by people and trying to be the solution. Any job or task at hand i take pride in being to face of that company.
Timeline
Order Picker
Ecolab
12.2023 - 08.2024
Sales Associate
Sally Beauty Holdings Inc.
07.2018 - 12.2021
Machine Cleaner
R J Reynolds
05.2014 - 07.2017
Supervisor of Operations
Subway Aramark
09.2009 - 04.2014
Cosmetologist -
Empire Beauty School
High School Diploma -
Forsyth Technical Community College
Similar Profiles
Angela DavisAngela Davis
Customer Master Data Specialist I at EcolabCustomer Master Data Specialist I at Ecolab
Shane Byrne KingShane Byrne King
Technical Support Manager ANZ at EcolabTechnical Support Manager ANZ at Ecolab
Emmett (Gene) JonesEmmett (Gene) Jones
Territory Manager/Route Service Sales Representative at EcolabTerritory Manager/Route Service Sales Representative at Ecolab