Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
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Amanda Callahan

DOVER,NH

Summary

Dynamic professional with a proven track record with multiple employers and establishments. Excelling in content creation, professional planning and community engagement, skilled in communication and problem-solving, I developed compelling media and communications knowledge. Known for fostering positive customer relationships and maintaining a professional attitude in high-pressure environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Creative Content Intern (Summer 2026)

Upper Valley Nighthawks Baseball Team (NECBL)
Hartford, VT
03.2026 - Current
  • Created engaging content for social media platforms to enhance fan interaction.
  • Assisted in developing promotional materials for team events and game days.
  • Collaborated with marketing team to optimize online presence and brand visibility.
  • Contributed innovative ideas for enhancing digital marketing campaigns targeting local audiences.
  • Developed engaging content for social media platforms to enhance brand visibility.
  • Researched industry trends to support content strategy and audience engagement initiatives.

Food Server

Sunrise Grill
Kittery, ME
10.2024 - Current
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
  • Cultivated warm relationships with regular customers.
  • Managed cash register accurately, ensuring proper handling of transactions and tips.
  • Restocked supplies during downtime to continue meeting customer demand for products and services.
  • Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
  • Addressed dietary restrictions or allergies with care, communicating clearly with kitchen staff to avoid errors in meal preparation.
  • Participated in training and development to stay updated with company policies and procedures and improve customer service skills.
  • Managed inventory effectively, reducing waste and ensuring availability of popular items.

Content Coordinator

Aroma Joe's Coffee
Portsmouth, NH
07.2024 - 04.2025
  • Implemented analytics tools to track content performance, identifying areas for improvement and adjusting strategies accordingly.
  • Developed compelling content strategies to drive traffic and improve audience retention.
  • Optimized web content for SEO, resulting in higher search rankings and increased user visibility.
  • Applied current editing and photography tools to tell great stories.
  • Boosted brand engagement by creating compelling social media posts and campaigns.
  • Strengthened content through proofreading and editing.
  • Developed comprehensive content calendar to streamline production, ensuring timely publication and fostering audience growth.

Barista

Aroma Joes
Portsmouth, NH
12.2023 - 09.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Restaurant Hostess

2 Home Cooks
Dover, NH
05.2021 - 08.2022
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Checked in with servers to confirm preparedness before seating customers.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.

Education

High School Diploma -

Dover High School
Dover, NH
06-2024

High School Diploma -

Saint Thomas Aquinas High School
Dover, NH

Associate of Arts - Business Administration- Marketing

Saint Leo University
Online
05-2026

Skills

  • Professional attitude
  • Content scheduling
  • Deadline management
  • Community engagement
  • Photo editing
  • Problem-solving
  • Video editing
  • Communication
  • Editing skills
  • Social media content
  • Customer and Client communication
  • Professional communication
  • Strong writing skills
  • Social media proficiency

Certification

  • [ Multimedia Content Creation ] Adobe Certification - [Issued Sep 2025- Credential ID E7QO2DV7AY2X]
  • [ Social Media Content and Strategy ] Adobe Certification - [Issued Sep 2025- Credential ID UUU12TO2TUYI]
  • [ Adult, Child, Infant CPR & First Aid Certification] American Red Cross - [Issued Dec 2025 · Expires Dec 2027- Credential ID 025GBBG]

Languages

English
Full Professional
Spanish
Elementary

Timeline

Creative Content Intern (Summer 2026)

Upper Valley Nighthawks Baseball Team (NECBL)
03.2026 - Current

Food Server

Sunrise Grill
10.2024 - Current

Content Coordinator

Aroma Joe's Coffee
07.2024 - 04.2025

Barista

Aroma Joes
12.2023 - 09.2024

Restaurant Hostess

2 Home Cooks
05.2021 - 08.2022

High School Diploma -

Dover High School

High School Diploma -

Saint Thomas Aquinas High School

Associate of Arts - Business Administration- Marketing

Saint Leo University