Amanda Callahan
DOVER,NH
Summary
Dynamic professional with a proven track record with multiple employers and establishments. Excelling in content creation, professional planning and community engagement, skilled in communication and problem-solving, I developed compelling media and communications knowledge. Known for fostering positive customer relationships and maintaining a professional attitude in high-pressure environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Creative Content Intern (Summer 2026)
Upper Valley Nighthawks Baseball Team (NECBL)
Hartford, VT
03.2026 - Current
- Created engaging content for social media platforms to enhance fan interaction.
- Assisted in developing promotional materials for team events and game days.
- Collaborated with marketing team to optimize online presence and brand visibility.
- Contributed innovative ideas for enhancing digital marketing campaigns targeting local audiences.
- Developed engaging content for social media platforms to enhance brand visibility.
- Researched industry trends to support content strategy and audience engagement initiatives.
Food Server
Sunrise Grill
Kittery, ME
10.2024 - Current
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Cultivated warm relationships with regular customers.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
- Addressed dietary restrictions or allergies with care, communicating clearly with kitchen staff to avoid errors in meal preparation.
- Participated in training and development to stay updated with company policies and procedures and improve customer service skills.
- Managed inventory effectively, reducing waste and ensuring availability of popular items.
Content Coordinator
Aroma Joe's Coffee
Portsmouth, NH
07.2024 - 04.2025
- Implemented analytics tools to track content performance, identifying areas for improvement and adjusting strategies accordingly.
- Developed compelling content strategies to drive traffic and improve audience retention.
- Optimized web content for SEO, resulting in higher search rankings and increased user visibility.
- Applied current editing and photography tools to tell great stories.
- Boosted brand engagement by creating compelling social media posts and campaigns.
- Strengthened content through proofreading and editing.
- Developed comprehensive content calendar to streamline production, ensuring timely publication and fostering audience growth.
Barista
Aroma Joes
Portsmouth, NH
12.2023 - 09.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Restaurant Hostess
2 Home Cooks
Dover, NH
05.2021 - 08.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Checked in with servers to confirm preparedness before seating customers.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Education
High School Diploma -
Dover High School
Dover, NH06-2024
High School Diploma -
Saint Thomas Aquinas High School
Dover, NHAssociate of Arts - Business Administration- Marketing
Saint Leo University
Online05-2026
Skills
- Professional attitude
- Content scheduling
- Deadline management
- Community engagement
- Photo editing
- Problem-solving
- Video editing
- Communication
- Editing skills
- Social media content
- Customer and Client communication
- Professional communication
- Strong writing skills
- Social media proficiency
Certification
- [ Multimedia Content Creation ] Adobe Certification - [Issued Sep 2025- Credential ID E7QO2DV7AY2X]
- [ Social Media Content and Strategy ] Adobe Certification - [Issued Sep 2025- Credential ID UUU12TO2TUYI]
- [ Adult, Child, Infant CPR & First Aid Certification] American Red Cross - [Issued Dec 2025 · Expires Dec 2027- Credential ID 025GBBG]
Languages
English
Full Professional
Spanish
Elementary
Timeline
Creative Content Intern (Summer 2026)
Upper Valley Nighthawks Baseball Team (NECBL)
03.2026 - Current
Food Server
Sunrise Grill
10.2024 - Current
Content Coordinator
Aroma Joe's Coffee
07.2024 - 04.2025
Barista
Aroma Joes
12.2023 - 09.2024
Restaurant Hostess
2 Home Cooks
05.2021 - 08.2022
High School Diploma -
Dover High School
High School Diploma -
Saint Thomas Aquinas High School
Associate of Arts - Business Administration- Marketing
Saint Leo University