Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Ambassador of the year for 2024
Timeline
Generic

AMANDA CASTLEBERRY

Ridgecrest,CA

Summary

Community relations professional with history of enhancing public perception and building strong community partnerships. Skilled in creating and implementing outreach programs to boost community engagement. Reliable team collaborator focused on achieving impactful results and adapting to changing needs.


Experienced with crisis management, team leadership, and strategic planning. Utilizes strong communication and decision-making skills to ensure effective law enforcement operations. Track record of fostering community relations and maintaining public safety.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Community Relations

Liberty
10.2019 - Current
  • Enhanced community relations through public education efforts on emergency preparedness and preventive health measures.
  • Enhanced community relations through regular attendance at neighborhood meetings and participation in public events.
  • Contributed to the enhancement of community relations through active participation in outreach events focused on promoting public safety awareness.
  • Strengthened community relations through outreach programs and volunteer work.

Community Relations/Medical Biller and Coder

Liberty Ambulance
04.2012 - Current
  • Correctly coded and billed medical claims for various hospital and nursing facilities.
  • Reduced claim denials through meticulous verification of patient eligibility and coverage benefits prior to claim submission.
  • Worked closely with physicians to accurately assign ICD-10 diagnostic codes for optimal reimbursement rates from insurance companies.
  • Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.

Education

Payson High School
Payson UT

Certificate - EMT

Cerro Coso Community College
Ridgecrest, CA
06-2016

Skills

    🔹 Communication Skills
  • Active Listening – Understand community concerns, questions, and feedback
  • Public Speaking – Confidently represent your EMS agency at community events, schools, or meetings
  • Clear Messaging – Deliver health and safety information in simple, relatable language
  • Crisis Communication – Convey calm, accurate updates during emergencies or disasters
    🔹 Interpersonal & Relationship-Building
  • Empathy and Compassion – Build trust and show care, especially after traumatic events
  • Cultural Competency – Interact respectfully with diverse communities
  • Networking – Develop connections with schools, local leaders, nonprofits, and first responder partners
  • Conflict Resolution – De-escalate tense situations or misunderstandings with the public

Affiliations

  • Board Member, Ridgecrest Regional Hospital Foundation [City, State] 2021–Present] Support fundraising, strategic planning, and community outreach efforts to enhance local healthcare services.
  • Board Member, Kern Valley Hospital Foundation Collaborate with board members to promote healthcare initiatives and secure resources for hospital programs.
  • Board Member, Ridgecrest Chamber of Commerce Ridgecrest, CA · [Dates] Engage in local business development, economic initiatives, and community support programs.
  • Ambassador, Ridgecrest Chamber of Commerce Represent the Chamber at public events, support member engagement, and strengthen business-community partnerships.

Certification

  • Certified : CPR Instructor

Ambassador of the year for 2024

Ambassador of the Year, Ridgecrest Chamber of Commerce
Awarded 2024 

Represent the Chamber at events and member functions; awarded Ambassador of the Year for exemplary service and dedication.
Recognized for outstanding community engagement, business advocacy, and commitment to supporting Chamber initiatives and events.

Timeline

Community Relations

Liberty
10.2019 - Current

Community Relations/Medical Biller and Coder

Liberty Ambulance
04.2012 - Current

Payson High School

Certificate - EMT

Cerro Coso Community College

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AMANDA CASTLEBERRY