Amanda Chapman
Springfield,TN
Summary
Ambitious and goal-driven professional with 9 years of experience in team leadership, management, billing, computer skills, and customer service. Accomplished in building strong relationships with vendors, clients, and community members. Transitioning into the world of esthetics, eagerly anticipating the new opportunities this exciting field will bring.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Esthetician
Paul Mitchell The School
Hendersonville, TN
04.2024 - 01.2025
- Accrued a total of 750 operational hours in targeted tasks
- Assessed clients' skin care needs and preferences to provide personalized treatments
- Performed a range of esthetic services, including facials and waxing, ensuring client satisfaction and comfort
Office Assistant
Optimal Fiber
Pleasant View, TN
10.2021 - 05.2023
- Excel data completed Fiber poles
- Coordinated billing operations effectively
- Managed end-to-end payroll processing with efficiency
- Communicating with team in Clarksville on work routes
- Communication to owner on job completion
- Maintain office organization operation and file all jobs completed
Key Holder
Abercrombie & Fitch
Nashville, TN
06.2019 - 10.2021
- Responsible for opening and closing of store
- Conducted regular touchpoints with employees to ensure seamless collaboration
- Preform various administrative duties
- Driving sales through engagement of customers
- Enhanced sales figures by effectively employing suggestive selling strategies
- Greeting and receiving customers in a welcoming manner
- Developed comprehensive understanding of product features and specifications
- Managed payment processing systems efficiently
- Showcased merchandise effectively
Team Lead
The Livery Stables
Pleasant View, TN
03.2016 - 08.2019
- Trained new team members by relaying information on company procedures and safety requirements
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times
- Coached team members in techniques necessary to complete job tasks
- Coordinated events by managing logistics and ensuring seamless execution
Office Assistant
Cheatham County Chamber of Commerce
Ashland City, TN
10.2018 - 06.2019
- Provide excellent customer service by answering phones, assisting visitors, and responding to email inquiries in a timely fashion
- Updating chamber member database and entering member payments, ensuring that all information is complete and accurate
- Posting community and member events on appropriate platforms and contacting event organizers to obtain information, as needed
- Coordinating board, executive committee, membership, and committee meetings, ensuring that all attendees are notified of meetings in a timely fashion
Education
Esthetician Course -
Paul Mitchell The School
Hendersonville, TN01.2025
High School Diploma -
Sycamore High School
Pleasant View, TNSkills
- Growth mindset
- Communication
- Guest relations
- Social media knowledge
- Computer skills
- Esthetic learning
- Customer services
- Creative thinking
- Facial Services
- Multitasking and organization
- Relationship building and management
- Client needs assessment
- Sales background
- Consultations
Certification
- Dermaplaning Certification
- Microneedling Certification
- Esthetician License
Timeline
Esthetician
Paul Mitchell The School
04.2024 - 01.2025
Office Assistant
Optimal Fiber
10.2021 - 05.2023
Key Holder
Abercrombie & Fitch
06.2019 - 10.2021
Office Assistant
Cheatham County Chamber of Commerce
10.2018 - 06.2019
Team Lead
The Livery Stables
03.2016 - 08.2019
Esthetician Course -
Paul Mitchell The School
High School Diploma -
Sycamore High School