Amanda Chapman
Puyallup,WA
Summary
Energetic bartender and pull tabs cashier adept at high-volume POS transactions, inventory restocking, and engaging guest service. Brings strong mathematical accuracy and a friendly demeanor to fast-paced environments.
Overview
1
1
Certification
2
2
years of post-secondary education
5
5
years of professional experience
Work History
Bartender & Pull Tab Attendant
Culpeppers Bar & Grill
Graham, Washington
05.2026 - Current
- Sold pull-tabs, explained game rules, and promoted games, increasing customer engagement.
- Mixed cocktails and crafted specialty drinks tailored to diverse customer preferences, enhancing customer satisfaction.
- Managed cash register transactions and processed payments efficiently.
- Conducted inventory audits of tickets to ensure accuracy and availability.
Owner
The Hive Pest Control
12.2024 - Current
- Developed and implemented pest management strategies that enhanced customer satisfaction and retention.
- Oversaw daily operations, ensuring compliance with safety regulations and pest control standards to maintain service quality.
- Managed daily office operations to ensure efficiency and productivity.
- Managed daily office operations to support workflow efficiency and team productivity.
Administrative Manager
Zunex Pest Control
03.2022 - 12.2024
- Improved financial reporting accuracy through effective process development and implementation.
- Enhanced operational efficiency by streamlining scheduling and resource allocation processes.
- Facilitated team meetings to align objectives and enhance collaboration.
- Oversaw account updates and produced detailed reports for company database.
QUALITY ASSURANCE MANAGER
Contemporary Home Services
12.2021 - 03.2022
- Conducted routine inspections to elevate quality assurance and ensure compliance with operational standards.
- Trained employees to refine skills, enhancing team performance and efficiency.
- Organized job assignments, effectively delegating tasks to maximize team productivity.
- Coordinated job assignments and delegated tasks to optimize team productivity and workflow.
- Developed training programs to refine employee skills, contributing to overall team performance.
Education
Bachelor of Arts (B.A.) - Psychology
University of Washington-Tacoma
Tacoma, WA 09.2019 - 08.2021
Associates of Arts - General Studies
Pierce College
Puyallup, WASkills
- Cocktail mixing
- Pull-Tabs operations
- Point of sale systems
- Cash handling
- Customer service
- Small business operations
- Organizational skills
- Time optimization
- Problem solving
- Relationship building
- Works well with others
Certification
- MAST Permit
- Food Worker Card
- Pesticide/SPI License - Current
References
- Krystiane Oliver, COO, Zunex Pest Control - Previous Supervisor, Kryatiane@gmail.com (253) 401-0769.
- Kim, Gillis, Regional Manager, Contemporary Home Services - Previous Manager, Kim@chswa.com, (206) 653-4946.
Timeline
Bartender & Pull Tab Attendant
Culpeppers Bar & Grill
05.2026 - Current
Owner
The Hive Pest Control
12.2024 - Current
Administrative Manager
Zunex Pest Control
03.2022 - 12.2024
QUALITY ASSURANCE MANAGER
Contemporary Home Services
12.2021 - 03.2022
Bachelor of Arts (B.A.) - Psychology
University of Washington-Tacoma
09.2019 - 08.2021
Associates of Arts - General Studies
Pierce College