Summary
Overview
Work History
Education
Skills
Work Preference
Interests
Timeline
Receptionist
Amanda Chapple

Amanda Chapple

San Francisco,CA

Summary

Proven to enhance guest satisfaction and team efficiency, my tenure at Embassy Suites showcases a strong work ethic and problem-solving skills. Specializing in customer service and collaboration, I've developed effective relationships and improved operational productivity, demonstrating a friendly attitude and a knack for adapting to new challenges. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience

Work History

SRO

Arlington Hotel
04.2017 - 10.2019
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Strengthened communication skills through regular interactions with others.
  • Developed and maintained courteous and effective working relationships.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.

Housekeeping Room Attendant

Embassy Suites
08.2008 - 12.2008
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.

Caregiver, Special Needs

St.Elizabeth Health Care Services
09.2001 - 03.2003
  • Prepared meals and snacks and fed clients.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Enhanced the quality of life for special needs individuals by providing personalized care and attention.
  • Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
  • Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
  • Developed strong crisis management skills, working proactively to diffuse challenging situations and maintain a calm, supportive environment for special needs individuals.
  • Promoted a safe, nurturing environment by diligently monitoring clients'' health and wellbeing.

Education

GED -

Beaumont Highschool
St Louis, MO
09.2001

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving

Work Preference

Work Type

Part TimeFull Time

Location Preference

RemoteOn-Site

Important To Me

Career advancementWork-life balanceFlexible work hoursPersonal development programsWork from home optionPaid time offPaid sick leave401k match4-day work week

Interests

SRO,Caregiver, tell marketing

Timeline

SRO

Arlington Hotel
04.2017 - 10.2019

Housekeeping Room Attendant

Embassy Suites
08.2008 - 12.2008

Caregiver, Special Needs

St.Elizabeth Health Care Services
09.2001 - 03.2003

GED -

Beaumont Highschool
Amanda Chapple