Amanda Cherup
Newark
Summary
Hardworking MST/STNA bringing direct support experience developed during healthcare career. Knowledgeable about procedures, mobility assistance and documentation requirements. Team-oriented and adaptable to changing needs. Focused on delivering high-quality care and support to patients.
Experienced with customer service and transaction processing. Uses effective communication and problem-solving skills to address client needs. Track record of accuracy in cash handling and fostering positive customer interactions.
Overview
11
11
years of professional experience
Work History
Bank Teller
Chase Bank
Newark, OH
01.2025 - Current
- Processed customer transactions efficiently, ensuring accuracy and compliance with banking regulations.
- Provided exceptional customer service by addressing inquiries and resolving account issues promptly.
- Managed cash drawer, balancing daily transactions and maintaining security protocols.
- Trained new tellers on operational procedures, enhancing team performance and service quality.
Private In-Home Caregiver
Private Care
Mount Vernon, OH
10.2024 - 01.2025
- Coordinated transportation for medical appointments and social outings, promoting independence.
- Trained new caregivers on best practices in personal care and patient handling.
- Implemented strategies to improve client mobility and overall quality of life.
- Maintained accurate records of client progress and communicated changes to families and healthcare teams.
Banking Assistant
Park National Bank
Newark, OH
07.2023 - 10.2024
- Managed customer service inquiries and pinpointed and implemented proper path to resolution.
- Managed high-volume transactions accurately, ensuring minimal discrepancies in daily reconciliations.
- Imaged banking and loan documents, created computerized placeholders and built comprehensive electronic credit files.
- Assisted customers with various online banking inquiries ensuring seamless user experience.
Private In-Home Caregiver
Private Care
Mount Vernon, OH
01.2015 - 05.2024
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored and administered prescribed medications to maintain health standards.
- Developed personalized care plans in collaboration with healthcare professionals.
- Provided companionship and emotional support, enhancing client wellbeing.
Patient Care Technician
Ohio Health Medical Center
Columbus, Ohio
07.2021 - 06.2022
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Responded to bell or light signal calls to assist patients with needs.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Assisted with patient admissions, discharges and transfers.
- Recorded patient conditions and vital signs before and after medical operations.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
STNA
Centerburg Respiratory & Rehab
Centerburg, OH
08.2017 - 05.2022
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
- Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
MST
Mount Carmel East Hospital
Columbus , OH
05.2019 - 08.2021
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Assisted with patient admissions, discharges and transfers.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Restocked unit frequently with necessary medical supplies.
- Responded to bell or light signal calls to assist patients with needs.
Scheduling Coordinator
Interim HealthCare
Mount Vernon , Ohio
12.2014 - 09.2019
- Managed schedules for nurses and STNA's.
- Staffed facilities with our staffing STNA's and nurses.
- Managed payroll for employees.
- Completed hiring processes and onboarding with employees.
- Filled in for STNA's if unable to be present at work in the homes of our clients.
Education
Associate of Science - Medical Billing & Coding
Devry University
Indiana, PA07.2025
Graduate Certificate - Health Information Management
DeVry University
Indiana, PA08-2026
Skills
- First Aid/CPR Certified
- Catheter change and preparation
- Lab Draws/ Specimen Collection
- Attention to detail
- Professionalism and courtesy
- Money handling
- Deposit and withdrawal management
- Cash counting
Timeline
Bank Teller
Chase Bank
01.2025 - Current
Private In-Home Caregiver
Private Care
10.2024 - 01.2025
Banking Assistant
Park National Bank
07.2023 - 10.2024
Patient Care Technician
Ohio Health Medical Center
07.2021 - 06.2022
MST
Mount Carmel East Hospital
05.2019 - 08.2021
STNA
Centerburg Respiratory & Rehab
08.2017 - 05.2022
Private In-Home Caregiver
Private Care
01.2015 - 05.2024
Scheduling Coordinator
Interim HealthCare
12.2014 - 09.2019
Associate of Science - Medical Billing & Coding
Devry University
Graduate Certificate - Health Information Management
DeVry University