Amanda Claussen
King of Prussia Doulas
West Chester,PA
19
years of professional experience
1
Certification
Professional with high standards and results-driven approach, prepared for the role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Work History
Postpartum Doula
4 Years 4 Months- Supported parents during transition to parenthood by addressing concerns and providing reassurance by offering guidance on sleep training methods, parenting styles, and feeding advice when necessary..
- Provided comprehensive care for newborns, including feeding, bathing, and monitoring health.
- Provide resources to families regarding postpartum depression, infant feeding choices, parenting classes, and people in the community they can connect with during the postpartum period..
- Delivered emotional and physical support to parents throughout postpartum period, helping them navigate challenges and promoting well-being.
Office Manager
5 Years 2 Months- Develop and implement office policies and procedures.
- Supervised staff, organized schedules, and delegated tasks to ensure smooth office operations.
- Resolve client and doula inquiries in a timely manner while maintaining positive relationships with them.
- Frequent communication with clients to book birth and postpartum packages at the agency.
- Communicated with clients to efficiently book birth and postpartum packages, enhancing client satisfaction.
- Create spreadsheets in Google Sheets to track data such as class schedules, current clients, team details, and incoming contracts.
- Provide training to new hires on office policies and procedures.
- Mentor doulas for best practices in postpartum support.
- Met regularly with the company owner to align on goals and track progress throughout the year.
FLES Teacher
13 Years 10 Months- Created lesson plans and chose supporting materials to promote positive learning experiences.
- Planned and implemented lessons utilizing diverse teaching strategies to engage all students effectively.
- Provided individualized instruction to meet the needs of all students.
- Maintained a safe and orderly learning environment for all students.
- Integrated technology-based learning tools to enrich classroom instruction and foster student engagement.
- Built and strengthened positive relationships with students, parents, teaching staff, and administration.
- Organized and implemented the Mercado event to facilitate cultural integration of classroom skills among students, parents, and staff.
- Led after-school Computer Club to engage third-grade students in technology learning.
- Communicated important information through daily morning announcements to staff and students.
- Served as LMEA Building Representative to advocate for staff interests.
Education
Master's Degree in Teaching English as a Second Language
Bachelors Science in Education - Secondary Education
Certificate of Completion-Sobresaliente
High School Diploma
Skills
Strong interpersonal skills
Customer service and relations
Scheduling and calendar management
Office management
Phone and email etiquette
Staff training and development
Adaptability and flexibility
Multitasking and organization
Reliability
Self-starter
Teamwork
Technology Usage
Certification
- Postpartum Doula Certificate from Modern Doula
- PA Certification Pre K-4
- PA Certification Spanish K-12
- PA Certificate Teaching English as a Second Language
Timeline
Postpartum Doula
King of Prussia Doulas
06.2022 - CurrentRead More
Office Manager
King of Prussia Doulas
08.2021 - CurrentRead More
FLES Teacher
Lower Merion School District
08.2007 - 06.2021Read More
Kutztown University
Bachelors Science in Education from Secondary Education
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Universidad de Valladolid
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Phoenixville Area Senior High School
High School Diploma
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West Chester University
Master's Degree in Teaching English as a Second Language
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