Amanda Clifford
St. Augustine,FL
Summary
Extensive Experience with Customer Services and Cooking. Quite a bit of experience with Management and some Bartending Skills as well !!
Overview
2027
2027
years of professional experience
Work History
Bartender & Sales Associate
Rechic Treasure
2025 - Current
- Prepared and served a variety of beverages according to standard recipes.
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards
- Provided exceptional customer service, effectively handling inquiries and complaints.
Shift Manager
The Sweet Spot
2024.04 - 2025.05
- Oversaw daily operations to optimize workflow efficiency and uphold quality standards.
- Facilitated training and mentorship for new staff on operational procedures and customer service standards.
- Optimized staff scheduling to ensure maximum coverage during peak hours.
Shift Manager
Crucial Coffee
2023.01 - 2025.05
- Supervised daily operations to ensure efficient workflow and adherence to quality standards.
- Trained and mentored new staff on operational procedures and customer
- Implemented staff scheduling to maximize coverage during peak hours.
Bartender & Cook
Rendezvous
2021 - 2023
- Delivered exceptional customer service by engaging patrons and addressing inquiries
- Collaborated with kitchen staff to coordinate food and beverage orders efficiently
- Served high customer volumes during special events, nights, and weekends
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift
Cook & Prep
Barefoot Bills
2021 - 2023
- Prepared high-quality meals in accordance with menu specifications.
- Followed safety and sanitation protocols to ensure compliance with health regulations.
- Adapted quickly to changing demands during peak service hours.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Cook ,Prep , Breader ,
Chick Fill A
2012 - 2023
- Prepared food items according to established recipes and quality standards
- Operated kitchen equipment safely, ensuring compliance with health regulations.
- Adapted quickly to changing menu items and special requests
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing efficiency.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment
Cook , Hostess
Odd Birds
2018 - 2021
- Prepared and cooked menu items following recipes and safety standards.
- Maintained cleanliness and organization of kitchen workspace and equipment.
- Collaborated with team members to deliver timely service during peak hours.
Team Leader
Barnes & Noble
2014 - 2021
- Trained new employees on store policies, procedures, and best practices for customer service.
- Developed promotional displays to highlight new releases and increase product visibility.
- Implemented inventory management techniques to reduce stock discrepancies and improve accuracy.
- Resolved customer inquiries and complaints promptly, fostering a positive shopping experience.
Manager
Barnes & Noble
2012 - 2014
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
Education
High School Diploma -
Saint Augustine High Scool
Saint Augustine, FLSkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Photography and Social Media Skills
- Customer service expertise
- Responsible alcohol service
- Complex Problem-solving
- Cash register operation
- Menu memorization
- Hospitality service expertise
- Alcohol awareness
- Food service
- Team training and development
- Management Skills
Timeline
Shift Manager
The Sweet Spot
2024.04 - 2025.05
Shift Manager
Crucial Coffee
2023.01 - 2025.05
Bartender & Sales Associate
Rechic Treasure
2025 - Current
Bartender & Cook
Rendezvous
2021 - 2023
Cook & Prep
Barefoot Bills
2021 - 2023
Cook ,Prep , Breader ,
Chick Fill A
2012 - 2023
Cook , Hostess
Odd Birds
2018 - 2021
Team Leader
Barnes & Noble
2014 - 2021
Manager
Barnes & Noble
2012 - 2014
High School Diploma -
Saint Augustine High Scool