Dynamic leader with a proven track record of enhancing engagement strategies and managing large-scale events. Strong ability to build collaborative relationships that support organizational goals, drive volunteer recruitment, and foster community connections.
Overview
26
26
years of professional experience
Work History
Associate Vice Chancellor for Alumni Relations
EAST CAROLINA UNIVERSITY
Greenville, NC
06.2023 - Current
Manage the day-to-day operations of the ECU Alumni Association (ECUAA), leading the team and acting as alumni spokesperson.
Built collaborative relationships across University Advancement (UA) to support fundraising and organizational goals.
Oversee the planning and execution of signature events and programs to engage and connect 200,000+ alumni and donors.
Reimagined board functions and volunteer programs to increase engagement and improve service experiences.
Interim Executive Director, ECU Alumni Association
EAST CAROLINA UNIVERSITY
Greenville, NC
06.2022 - 06.2023
Rebuilt alumni relations team using positive leadership model during organizational change, enhancing team cohesion and adaptability
Managed transition of ECUAA to integrated model with UA, facilitating stakeholder engagement and ensuring continuity of services
Led strategic initiatives to enhance educational programs and community engagement.
Collaborated with faculty to ensure alignment of academic goals and institutional mission.
Managed budget planning and resource allocation for university-wide projects.
Director, Alumni Engagement, ECU Alumni Association
EAST CAROLINA UNIVERSITY
Greenville, NC
01.2022 - 06.2023
Directing the official relaunch of the regional alumni chapters from 3 to 16 active chapters hosting 50+ events engaging 1,300+ alumni in a span of 9 months
Elevated alumni identity groups, including Black Alumni Chapter and Military Alumni Chapter, to enhance representation and engagement within university community
Connected with campus partners to build collaborative relationships and integrate programming for alumni, current students, parents, donors, and other constituencies
Identified and promoted volunteer opportunities to enhance alumni involvement within university community.
Staff liaison to the ECU Women's Roundtable (WRT); organized and planned the tri-annual Incredible ECU Women Luncheon which recognized 10 outstanding and diverse alumna and contributed over $45,000 towards the endowment of the WRT Honors College Scholarship
Director, Volunteer Engagement, Office of Alumni Relations
NEW YORK UNIVERSITY
New York, NY
05.2018 - 01.2022
Directed volunteer engagement strategies for 2,000+ volunteers, enhancing communication and increasing involvement.
Introduced recruitment and orientation processes used in selecting and training new volunteers including creation of code of conduct with training module
Collaborated with Senior Associate Vice President of Alumni Relations to align volunteer initiatives with strategic goals of advancement team and university community
Supervised 3 full-time staff as well as student workers on specialized projects
Managed NYU Alumni Association (NYUAA) Board of Directors (80+ members) and 10 active committees, overseeing correspondence, scheduling, and planning to achieve organizational goals
Associate Director, Volunteer Engagement, Office of Alumni Relations
NEW YORK UNIVERSITY
New York, NY
11.2015 - 05.2018
Launched inaugural NYU Alumni Global Day of Service, expanding from one day to two weeks due to popularity, generating over $102K in economic impact since 2017
Designed comprehensive volunteer engagement program for alumni, incorporating short- and long-term opportunities that fostered ongoing alumni involvement
Produced annual alumni volunteer recognition event and coordinated biannual alumni volunteer conference to celebrate and support volunteer contributions
Assistant Director, Affinity Programs, Office of Alumni Relations
NEW YORK UNIVERSITY
New York, NY
10.2013 - 11.2015
Established partnerships and vendors to deliver exclusive benefits program for 600,000+ alumni
Developed communication plan and executed rollout of NYU Alumni Card to global alumni
Collaborated with internal campus partners to provide benefits for alumni; negotiated contracts with exclusive vendors including Bank of America and Liberty Mutual
Staff partner to several NYUAA Board committees supporting the mission and core organizational functions including benefits & services, awards, nominating and alumni volunteer engagement
Project Coordinator, Alumni Relations
RUTGERS UNIVERSITY FOUNDATION
New Brunswick, NJ
03.2013 - 10.2013
Spearheaded special projects for Alumni Relations department as appointed by AVP, enhancing departmental initiatives
Served as primary contact for UMDNJ integration into Rutgers University, facilitating communication and collaboration
Developed and executed the communication plan to inform and welcome UMDNJ alumni as members of the Rutgers University Alumni Association (RUAA)
Crafted messaging for UMDNJ alumni from University President, RUAA Board Chair, and AVP for Alumni Relations, strengthening alumni engagement
Administrative Assistant, Alumni Relations
RUTGERS UNIVERSITY FOUNDATION
New Brunswick, NJ
01.2009 - 03.2013
Supported Vice President and AVP for Alumni Relations by managing schedules, correspondence, and administrative tasks to facilitate departmental operations
Served as primary contact for RUAA Board of Directors, collaborating with alumni volunteers to advance strategic goals of RUAA and Alumni Relations department
Arranged all RUAA Board meetings including orientation of new members and the annual retreat
Coordinated logistics for high-profile events, including Hall of Distinguished Alumni Gala and Rutgers Excellence in Alumni Leadership Awards, ensuring successful execution
Library Assistant
VETERANS MEMORIAL LIBRARY
Roselle Park, NJ
03.2008 - 01.2009
Managed community relations and promoted library events to enhance community engagement; maintained budget and acquired materials for library collections.
Assisted patrons in locating and utilizing library resources.
Organized and maintained library collections for easy access.
Processed new materials for circulation and cataloging.
Community Relations Assistant
BARNES & NOBLE, INC.
Springfield, NJ
07.2006 - 02.2008
Coordinated with Community Relations Manager to organize special events and author signings, engaging audiences of over 300.
Coordinated community events to promote local literacy and reading initiatives.
Developed relationships with local schools and organizations for partnership opportunities.
Assisted in creating promotional materials for community engagement activities.
Student Services Assistant, College of Nursing
EAST CAROLINA UNIVERSITY
Greenville, NC
08.2004 - 05.2006
Coordinated admissions, orientation, progression, and registration processes to support Director and student services staff.
Assisted students with enrollment processes and academic advising.
Coordinated events and workshops to enhance student engagement and support.
Managed student records using university software systems for data accuracy.
Library Assistant, Access & Delivery Services, D.H. Hill Library
NORTH CAROLINA STATE UNIVERSITY
Raleigh, NC
08.2003 - 08.2004
Delivered customer service and provided information on library functions and departments at circulation desk, enhancing user experience and facilitating access to resources.
Assisted patrons with locating and checking out library materials.
Managed circulation desk operations and maintained accurate records.
Organized and shelved books according to library classification systems.
Knowledge & Information Specialist, Knowledge & Information Services
NATIONAL CENTER FOR STATE COURTS (NCSC)
Williamsburg, VA
04.2000 - 08.2003
Assisted national courts in improving functionality for legal constituents
Conducted on-site research assessments and evaluations of courthouses across US, representing NCSC and leveraging expertise in disaster recovery, court security, and jury management
Managed information requests from court staff and the public.
Developed and maintained databases for legal resources and court data.
Conducted research to support judicial education and training programs.
Education
Master of Science - Organizational Communication
Rutgers University
New Brunswick, NJ
12-2013
Bachelor of Science - Political Science
EAST CAROLINA UNIVERSITY
Greenville, NC
12-1999
Certificate - Inclusive Leadership & Management
New York University
New York, New York
11-2021
Certificate - American Sign Language & Deaf Studies
UNION COLLEGE of UNION COUNTY
Plainfield, NJ
12-2009
Skills
Stakeholder engagement
Event planning
Network Development
Volunteer recruitment
Project management
Strategic planning
Affiliations
UNC System Alumni & Advancement Leaders (USAAL) founder (2024 present)
American Athletic Conference Alumni Relations Council (2023 Present)
Council for Advancement and Support of Education (CASE) (20162025)
Council of Alumni Marketing & Membership Professionals (CAMMP) (20152022)
LOCAL COMMUNITY ENGAGEMENT
Friends of Greenville Greenways (FROGGS) (Nov 2022- present) Co-Chair
African American Cultural Trail of GreenvillePitt County (Jan 2023-present) Advisory Board - FROGGS Liaison
Languages
American Sign Language
Limited
Timeline
Associate Vice Chancellor for Alumni Relations
EAST CAROLINA UNIVERSITY
06.2023 - Current
Interim Executive Director, ECU Alumni Association
EAST CAROLINA UNIVERSITY
06.2022 - 06.2023
Director, Alumni Engagement, ECU Alumni Association
EAST CAROLINA UNIVERSITY
01.2022 - 06.2023
Director, Volunteer Engagement, Office of Alumni Relations
NEW YORK UNIVERSITY
05.2018 - 01.2022
Associate Director, Volunteer Engagement, Office of Alumni Relations
NEW YORK UNIVERSITY
11.2015 - 05.2018
Assistant Director, Affinity Programs, Office of Alumni Relations
NEW YORK UNIVERSITY
10.2013 - 11.2015
Project Coordinator, Alumni Relations
RUTGERS UNIVERSITY FOUNDATION
03.2013 - 10.2013
Administrative Assistant, Alumni Relations
RUTGERS UNIVERSITY FOUNDATION
01.2009 - 03.2013
Library Assistant
VETERANS MEMORIAL LIBRARY
03.2008 - 01.2009
Community Relations Assistant
BARNES & NOBLE, INC.
07.2006 - 02.2008
Student Services Assistant, College of Nursing
EAST CAROLINA UNIVERSITY
08.2004 - 05.2006
Library Assistant, Access & Delivery Services, D.H. Hill Library
NORTH CAROLINA STATE UNIVERSITY
08.2003 - 08.2004
Knowledge & Information Specialist, Knowledge & Information Services
NATIONAL CENTER FOR STATE COURTS (NCSC)
04.2000 - 08.2003
Master of Science - Organizational Communication
Rutgers University
Bachelor of Science - Political Science
EAST CAROLINA UNIVERSITY
Certificate - Inclusive Leadership & Management
New York University
Certificate - American Sign Language & Deaf Studies
Executive Assistant to Associate Vice Chancellor at UNC Charlotte/Housing & Residence LifeExecutive Assistant to Associate Vice Chancellor at UNC Charlotte/Housing & Residence Life