AMANDA CODER
Gainesville,Florida
Summary
Family, Youth, and Community Sciences senior at the University of Florida with training in UFLI literacy curriculum and trauma-informed practices (TBRI). Experienced in youth mentorship and literacy instruction, fostering supportive learning environments that promote academic growth. Offers five years of customer service experience with strengths in communication, conflict resolution, and leadership in community-focused settings.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Research Assistant | Prosper Lab
College Of Agriculture and Life Sciences
Gainesville, FL
05.2025 - Current
- Executed data entry and analysis to evaluate middle-school students' attitudes and behaviors pre- and post-life skills program
- Facilitated IRB-compliant research procedures while ensuring participant data confidentiality
- Contributed to program evaluation efforts aimed at improving middle school students’ confidence, decision-making skills, and peer relationships
Customer Service Staff Member
Publix Supermarkets
Gainesville, FL
02.2024 - Current
- Addressed customer complaints with empathy and professionalism, ensuring satisfaction and loyalty
- Achieved Employee of the Month for August 2024 based on positive management feedback
- Mentored new employees throughout training and onboarding to uphold Publix's standard of excellence
Volunteer Literacy Tutor
Kids Count In Alachua County
Gainesville, FL
02.2025 - 05.2025
- Provided weekly one-on-one phonetic literacy instruction to second-grade student, improving reading fluency and vocabulary development
- Supported academic skill development in math and English for small groups of approximately 3–5 students
- Applied trauma-informed practices to foster safe and supportive learning relationships
Cashier/Customer Service Staff Member
Publix Supermarkets
Sarasota, Fl
08.2019 - 05.2022
- Coordinated customer service team of 10-20 as Front End Coordinator, delivering premier service and enhancing team collaboration
- Earned Employee of the Month in December 2020 for strong work ethic and significant contributions to team environment
- Organized and managed 2021 United Way donations for over 100 associates, promoting community engagement at Publix
Community Outreach Volunteer
Humanitarian Organization
Saintard, Haiti
12.2015 - 03.2018
- Helped facilitate distribution of gifts to children across multiple villages during three Christmas trips
- Developed and implemented engaging activities for children at a local orphanage during five outreach trips
- Delivered compassionate and responsive care to at-risk children
Education
Bachelor of Science - Family, Youth And Community Sciences
University of Florida
Gainesville, FL08-2026
Associate of Arts - General Studies
State College of Florida
Bradenton, FL05-2021
Skills
- Language modeling
- Vocabulary development
- Trust Based Relationship Intervention
- Customer service excellence
- Multitasking ability
- Attention to detail
- Microsoft Office proficiency
- Trauma-informed care
- Team leadership
Certification
Prev. Adverse Childhood Experiences, Centers for Disease Control and Prev., 1/2025
Youth Protection Training, University of Florida, 1/2025
Timeline
Research Assistant | Prosper Lab
College Of Agriculture and Life Sciences
05.2025 - Current
Volunteer Literacy Tutor
Kids Count In Alachua County
02.2025 - 05.2025
Customer Service Staff Member
Publix Supermarkets
02.2024 - Current
Cashier/Customer Service Staff Member
Publix Supermarkets
08.2019 - 05.2022
Community Outreach Volunteer
Humanitarian Organization
12.2015 - 03.2018
Bachelor of Science - Family, Youth And Community Sciences
University of Florida
Associate of Arts - General Studies
State College of Florida