Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Amanda Conrad

Collegeville,PA

Summary

Skilled museum docent with valuable experience in providing educational and engaging tours. Strengths include outstanding public speaking, knowledge of art history and cultural artifacts, as well as ability to interact effectively with diverse audiences of all ages. Experienced in running fun, informative tours, smoothly accomplishes tour goals and manages unplanned questions or situations. Expert in maintaining group schedules and strong safety standards.

Overview

2
2
years of professional experience

Work History

Museum Docent

Historic Trappe Society
Trappe, PA
02.2023 - Current
  • Delivered guided tours, presented scripted information, answered questions, and highlighted important artifacts and their significance.
  • Displayed strong public speaking skills and communication abilities to facilitate highest quality tour for guests.
  • Answered questions from visitors regarding museum policies, procedures, and collections.
  • Entertained visitors and tourists with various props and signs to maximize engagement.
  • Provided tours of the museum,
  • Monitored visitors' activities to confirm compliance with establishment or tour regulations and safety practices.
  • Informed guests about upcoming events at the museum.
  • Answered questions, pointed out overlooked features and offered further details about special exhibits to educate visitors.
  • Selected travel routes and sites to visit based on knowledge of specific areas.
  • Showed audiovisual presentations and explained establishment processes and operations at tour sites.
  • Acquired tickets and fees from individuals and larger groups prior to start of tour.
  • Prepared reports on visitor statistics for analysis by management team.
  • Checked exhibits frequently for cleaning and maintenance needs to keep areas organized and tidy.
  • Developed upstanding, well-versed tour guides by mentoring and training newer peers in organization.
  • Provided assistance with maintenance issues within the facility such as repairs or cleaning duties.
  • Maintained an inventory of all artifacts in the collection.
  • Attended staff meetings to discuss current projects and initiatives.

Sales Associate

Five Below
Collegeville, PA
09.2022 - 06.2023
  • Collected payments and provided accurate change.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Assessed customer needs to provide assistance and information on product features.
  • Greeted customers and provided exceptional customer service.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Maintained cleanliness of store environment including floors, windows, displays.

Education

Bachelor of Arts - Anthropology

Kutztown University of Pennsylvania
Kutztown, PA
09-2024

High School Diploma -

Spring-ford
Royersford, PA
06-2024

Skills

  • Cultural sensitivity
  • Attraction description
  • Historical Understanding
  • Historical tours
  • Gift shop operations
  • Historical research
  • Group tours
  • Conflict resolution
  • Adaptive learning
  • Museum tour leadership
  • Strong organization
  • Art history
  • Volunteer management
  • Tour guiding
  • Flexible schedule
  • Calm demeanor
  • Cash register operation
  • Cash handling accuracy

Accomplishments

  • Distinguished Honors all 4 years of High School
  • Achieved Manga Cum Laude in High School

Affiliations

  • Created The History Club in High School
  • Participated in Choir in High School
  • Attend multiple clubs at college: Anthropology Club and Geology Club
  • Attended multiple clubs in High School: Student Debate Club, Science Club, History Club, and Art Club

Timeline

Museum Docent

Historic Trappe Society
02.2023 - Current

Sales Associate

Five Below
09.2022 - 06.2023

Bachelor of Arts - Anthropology

Kutztown University of Pennsylvania

High School Diploma -

Spring-ford

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Amanda Conrad