Summary
Overview
Work History
Education
Skills
Timeline
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Amanda Coon

Arlington,VA

Summary

Dynamic dental and ortho assistant with proven expertise at Dr. Edward J. Nelson DMD PC, excelling in patient care and inventory management. Recognized for strong organizational skills and exceptional customer service, I effectively enhanced treatment outcomes and streamlined office operations, ensuring a clean, efficient environment for optimal patient experiences.

Overview

10
10
years of professional experience

Work History

Dental/ Ortho Assistant

Dr Edward J Nelson DMD PC
03.2018 - Current
  • Monitored inventory levels and assisted with procurement tasks to ensure resource availability.
  • Greeted guests in with friendliness and professionalism.
  • Completed daily logs for management review.
  • Sterilized instruments and maintained cleanliness of treatment areas.
  • Assisted in patient preparation and comfort during orthodontic procedures.
  • Provided support to orthodontists in executing treatment plans effectively.
  • Educated patients on oral hygiene practices specific to orthodontic care.
  • Documented patient progress and updated records accurately in software systems.
  • Collaborated with team members to enhance workflow efficiency and performance.
  • Trained new staff on standard operating procedures and office protocols.
  • Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
  • Took x-rays, photographs, and impressions of patients' teeth and mouth.
  • Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
  • Assisted in fabricating custom orthodontic appliances tailored to individual patient needs.
  • Enhanced practice efficiency by maintaining well-organized inventory of orthodontic supplies and equipment.
  • Managed emergency situations calmly, providing immediate care when necessary before escalating to the orthodontist if needed.
  • Reduced appointment wait times with efficient room setup and breakdown between patients.
  • Collaborated effectively with other team members to ensure smooth workflow within the practice.
  • Improved treatment outcomes with meticulous attention to detail in preparing and positioning orthodontic appliances.
  • Prepped examination rooms, sterilized equipment and instruments and maintained appropriate tray setup.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Exposed, developed and mounted dental x-rays.
  • Cleaned patient's teeth to remove plaque and tartar buildup and prevent tooth decay and gum disease.
  • Applied fluoride and dental sealants to protect patients' teeth from decay.
  • Treated patients by fitting mouth appliances, braces and retainers and checked on progress at each office visit.

Front Desk Receptionist

Azure Dream Day Spa
09.2015 - 01.2018

Maintain front desk and reception area in a organized fashion. Greet visitors and respond to telephone and in- person requests for information. Checking clients in/out, keeping track of every service that was provided to them in their notes, taking payments, re scheduling appointments, entering new clients into the system and filing them away. Having a good memory to remember faces and the stores regulars.

Education

High School Diploma -

Channel Islands High School
Oxnard, CA

Skills

  • Administrative skills
  • Communication skills
  • Critical thinking
  • Ability to follow instructions
  • Good judgment
  • Strong customer service skills
  • Strong organizational skills
  • Highly observant and organized with an excellent ability to anticipate needs and respond to unexpected events

Timeline

Dental/ Ortho Assistant

Dr Edward J Nelson DMD PC
03.2018 - Current

Front Desk Receptionist

Azure Dream Day Spa
09.2015 - 01.2018

High School Diploma -

Channel Islands High School
Amanda Coon