Amanda Coover

- Process bi-weekly and monthly payrolls for clients, ensuring accuracy and compliance with relevant laws and regulations
- Manage payroll data, including employee information, hours worked, and benefits
- Calculate and process payroll deductions, garnishments, and tax withholdings
- Ensure timely payment of employee wages and benefits
- Reconcile payroll accounts and resolve any discrepancies
- Provide excellent customer service to clients and internal stakeholders
- Stay up-to-date with changes in payroll laws and regulations
- Collaborate with internal teams, including HR and accounting, to ensure seamless payroll processes

• Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
• Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
• Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
• Improved business processes by analyzing current practices and recommending optimization strategies.