Amanda Corbett
Oklahoma City,USA
Summary
Organized and knowledgeable Registered Nurse experienced in treating and caring for patients. Successful in providing fast and accurate assessments and working calmly under pressure. Recognized for collaborating well with doctors to maintain top-notch healthcare practices.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Registered Nurse Weekend Supervisor
Bridges Healthcare
Bethany, OK
09.2024 - Current
- New admissions
- Provide education for patients, family members and staff.
- Manage nursing care for all residents
- Delegate tasks to all nurses, medication aides, certified nursing assistance, housekeeping and dietary in the facility
- Recognize changes in the resident’s condition and respond appropriately.
- Supervise nursing aides they complete their assigned tasks and point out any changes or improvements that need to be made.
- Detect any issues that could result in injuries or other difficulties for residents or staff.
- Inform physicians and family of any changes in resident progress, condition, or medical needs.
- Provide bedside care: Medication administration, injections, wound care, foley and straight catheter insertion and management, ostomy management, enemas, traches, peg tubes j tubes and drains.
- Supervised nursing staff during weekend shifts to ensure quality patient care.
- Coordinated patient admissions and discharges for efficient weekend operations.
- Monitored patient conditions and responded with effective interventions effectively and promptly.
- Trained new nurses on protocols and emergency procedures for weekend coverage.
- Evaluated employee performance on an ongoing basis; provided feedback and discipline as necessary.
- Served as a role model for nurses by demonstrating professional behavior at all times.
Patient Accounting Specialist Sr Denials and Appeals
Integris
Oklahoma City, OK
09.2022 - Current
- Responsible for processing complex transactions such as complex services such as global transplant cases, payer audits, payer withholds and managing complex data from multiple sources.
- Expert-level knowledge of hospital and physician billing, coding, and reimbursement methodologies.
- Resolving denied and underpaid/overpaid claims and carrying out the appeals process.
- Works to maintain third-party payer relationships, including responding to inquiries, complaints, and other correspondence related to denials, appeals/ payments, and audits.
- Superior understanding of claims management including provider level benefits, third party payer guidelines and contracts, state/federal laws and all other functions of the job.
- Executes the auditing, denial appeals process, which includes receiving, assessing, documenting, tracking, responding to, and/or resolving appeals with third-party and government payers in a timely manner.
- Monitors payer contracts and claims for accuracy, ensures payer documentation is completed and assist in updating files with pertinent information as necessary.
- Works with internal departments and external organizations to resolve complex accounts.
- Maintains data for trending purposes on payer issues, underpayments, banking errors, payment trends and collaborates with team members to make recommendations for improvements and resolving issues.
- Prepares, maintains, assist with, and submits reports as required.
- Regularly makes complex decisions within the scope of the position and is comfortable working independently.
- Maintains thorough knowledge and can communicate effectively state and federal regulations, accreditation/compliance requirements, and Health policies, including those regarding fraud and abuse, confidentiality, and HIPAA.
- Effective mentor and coach for junior staff.
Nursing Preceptorship
Integris Health
01.2023 - 05.2023
- Assessments / Re-assessments
- Development of the plan of care
- Implementation of the appropriate patient care interventions
- Evaluation of appropriate patient care interventions
Patient Accouting Specialist
Integris
09.2021 - 09.2022
- Responsible for importing and processing of payment files, claim processing, collection of insurance, and/or physician charge entry
- Maintains data for trending purposes on payer issues, underpayments, banking errors, payment trends and collaborates with team members to make recommendations for improvements and resolving issues.
- Prepares, maintains, assist with, and submits reports as required.
- Regularly makes complex decisions within the scope of the position, and is comfortable working independently.
Patient Access Authorizations
Integris
01.2018 - 02.2020
- Processed patient authorization requests for various medical services.
- Reviewed insurance guidelines to determine eligibility and coverage.
- Communicated with healthcare providers to clarify authorization requirements.
- Maintained accurate documentation of authorization approvals and denials.
- Collaborated with billing teams to resolve authorization-related issues.
- Trained new staff on authorization procedures and best practices.
- Analyzed trends in authorization requests to improve efficiency.
- Researched patient eligibility, coverage information, and benefit levels.
- Tracked authorization statuses using electronic databases or manual filing systems.
Office Manger / Medical Assistant
Hefner West Medical Center
Oklahoma City, OK
11.2017 - 11.2019
- Monitored patient medications, treatments and therapies for quality assurance and compliance with local, state and federal regulations.
- Coordinate with patients and Doctor to accomplish facility and patient centered goals.
- Recognize and assist in solving clinical and administrative problems.
- Supervise care delivery systems to ensure accuracy and consistency.
- Coded and entered daily invoices with in-house accounting software.
- Provided training to new hires on office policies and procedures.
- Developed and implemented office policies and procedures.
- Analyzed data from various sources to identify trends and make recommendations for improvement.
Certified Nursing Assistant / Unit Clerk
Integris Lakeside Women’s Hospital
09.2017 - 12.2018
- Monitored vital signs and reported changes to nursing staff.
- Assisted patients with daily living activities and personal hygiene.
- Maintained a clean and safe patient environment in patient rooms.
- Documented patient care activities accurately in electronic health records.
- Supported nursing staff with procedures and administrative tasks as needed.
- Answered call lights promptly and responded to patient needs accordingly.
- Responded quickly to emergency situations involving sudden illness or injury.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Transplant Financial Coordinator
Integris
09.2016 - 09.2017
- Maintains regular clinical contact with patients, both inpatient and outpatient.
- Identifies and effectively communicate financial information to the transplant team members, patients, donors, and their families with emphasis on identifying benefits and potential out of pocket liability the patient may incur. Explore alternative funding, including fundraising, where liability exists.
- Assists transplant patients to resolve financial problems, which may include correspondence with insurance companies, physician billing services and other groups.
- Obtains certification and verification from any third party payers or employer for each phase of transplant, including but not limited to outpatient prescription drugs, organ acquisition, follow up clinic visits, and travel and lodging.
- Assesses diverse information for a variety of sources to determine if transplant candidate has resources to sustain the financial demands before and after transplant.
- Based on assessment, make recommendations to the Program Selection committee regarding candidacy as related to candidate's financial viability for transplant.
- Maintains database and statistical information as required.
- Assists in the preparation of reports for operational decision making.
- Attends departmental, selection and patient education meeting as required.
- Provides input relative to process improvements and cost containment measures.
- Coordinates the data reporting of pre transplant services for Medicare cost reporting.
- Assists contracting department in the negotiating of single case agreements with non-contracted health plans.
- Performed public speaking to large groups presenting transplant financial related issues to executives and to patients.
- Strong presentation skills for senior executives and cross-functional committees.
Revenue Integrity Specialist
Integris
Oklahoma City
09.2013 - 09.2016
- Conducted audits to ensure compliance with revenue integrity standards.
- Reviewed billing practices to identify discrepancies and correct errors.
- Collaborated with clinical staff to enhance documentation accuracy.
Patient Account Representative
Digestive Disease Specialists Billing Office
Oklahoma City, OK
04.2012 - 09.2013
- 100+ calls per day from patients and insurance companies.
- Submitting and maintain insurance claims, taking payments, making deposits, posting payments to patient accounts.
- Processing and sorting correspondence, explanation of benefits, insurance and patient payments, separating and sending currier and interoffice correspondence.
- Maintaining and ordering office supplies.
- Managing patient accounts such as maintaining all payment arrangements, bankruptcies, payments, probate.
Front Desk
Orthopedic Associates in the Ambulatory Surgery Center
Oklahoma City, OK
05.2010 - 04.2012
- Secretary, dictation, scanning documents, answering multi-lines approximately 100 calls per day. Able to perform well with high level of accuracy under pressure in a fast paced environment.
- Patient charting, check patients in and out and escort them to appropriate destination.
- Scheduling patients for surgery and follow-ups, daily schedule for operating room and staff, order pre-op and lab, equipment.
Education
Bachelor of Science - Nurse Science
Oklahoma State University
05-2026
Associates Degree - Nurse Science Registered Nurse
Oklahoma State University - OKC
Associates Degree - Health Care Administration
Oklahoma State University
Skills
- Government rules and regulations
- Managed care contracts
- Provider relations
- Pre-certification
- Retro authorization
- Reimbursement
- Financial analysis
- Patient accounting
- Auditing
- Denial appeals process
- Data trending
- Payer issues
- Underpayments
- Banking errors
- Payment trends
- Coding
- ICD-10
- CPT-4
- UB04
- CMS-1500 claim billing
- Legal documents
- Contract documents
- Collection agency procedures
- Legal procedures
- Care plan development
- Medication administration
- Wound care management
- Electronic health records
- Claims management
- Patient assessment
- Payer relationship management
- Regulatory compliance
- Quality assurance
- Data analysis
- Effective communication
- Critical thinking
- Leadership skills
- Team collaboration
- Conflict resolution
- Intravenous therapy
- Strong clinical judgment
- Family and patient support
- Staff supervision
- Feeding pumps
- Emergency response
- Medication and IV administration
- Chronic disease management
Certification
• Licensed Practical Nurse, #71716, 09/28/20, 12/31/23
• Registered Nurse License, #214449, 07/24/23, 12/31/26
• Basic Life Support 09/19, 09/21, 09/23, 09/25, 09/27
• AAPC Certified Professional Coder 2024
• Registered Nurse License, #214449, 07/24/23, 12/31/26
• Basic Life Support 09/19, 09/21, 09/23, 09/25, 09/27
• AAPC Certified Professional Coder 2024
Timeline
Registered Nurse Weekend Supervisor
Bridges Healthcare
09.2024 - Current
Nursing Preceptorship
Integris Health
01.2023 - 05.2023
Patient Accounting Specialist Sr Denials and Appeals
Integris
09.2022 - Current
Patient Accouting Specialist
Integris
09.2021 - 09.2022
Patient Access Authorizations
Integris
01.2018 - 02.2020
Office Manger / Medical Assistant
Hefner West Medical Center
11.2017 - 11.2019
Certified Nursing Assistant / Unit Clerk
Integris Lakeside Women’s Hospital
09.2017 - 12.2018
Transplant Financial Coordinator
Integris
09.2016 - 09.2017
Revenue Integrity Specialist
Integris
09.2013 - 09.2016
Patient Account Representative
Digestive Disease Specialists Billing Office
04.2012 - 09.2013
Front Desk
Orthopedic Associates in the Ambulatory Surgery Center
05.2010 - 04.2012
Bachelor of Science - Nurse Science
Oklahoma State University
Associates Degree - Nurse Science Registered Nurse
Oklahoma State University - OKC
Associates Degree - Health Care Administration
Oklahoma State University