Amanda Costa
Palmer,MA
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers and ensuring every task will be done accurately and on a timely manner.
Overview
3
3
years of professional experience
Work History
Client Service Associate
WWLP-22News
Chicopee, MA
01.2022 - Current
- Assist in the creation and execution of comprehensive marketing strategies tailored to meet client objectives and goals
- Ensure accurate and timely billing processes, addressing any discrepancies and maintaining clean financial records
- Oversee and organize marketing materials, ensuring they align with client branding and meet quality standards
- Monitor project timelines and deadlines to ensure timely delivery of marketing initiatives
- Maintain a comprehensive understanding of industry trends and best practices to contribute valuable insights to marketing strategies
- Keep Track of the client campaigns ensuring they are effective and reaching the correct audience
Junior Marketing Consultant
WWLP-22News
Chicopee, MA
06.2021 - 01.2022
- Learn and understand the fundamentals of TV and digital advertising, gaining expertise in the features, benefits, and metrics associated with both mediums
- Work closely with sales and marketing teams to develop a comprehensive understanding of the products and services offered by the company
- Attend training sessions and workshops to acquire knowledge about the latest trends, technologies, and strategies in TV and digital advertising
- Develop strong communication and presentation skills to effectively convey the value proposition of TV and digital advertising solutions to clients
Marketing Intern
McCurdy Group Insurance
Sturbridge, MA
01.2021 - 06.2021
- Conducted research on industry trends within Insurance, market needs, and competitor strategies to inform content creation and ensure relevance
- Assist in the creation of multimedia content, such as infographics, videos, and visual assets, to enhance the overall marketing efforts
- Monitor and analyze the performance of marketing content using analytics tools, providing insights for continuous improvement
Education
Bachelor of Science - Business Administration
Nichols College
Dudley, MA05-2021
Skills
- Interpersonal and Written Communication
- Account Management
- Client Support
- Meeting Deadlines
Timeline
Client Service Associate
WWLP-22News
01.2022 - Current
Junior Marketing Consultant
WWLP-22News
06.2021 - 01.2022
Marketing Intern
McCurdy Group Insurance
01.2021 - 06.2021
Bachelor of Science - Business Administration
Nichols College
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