AMANDA COWELL
Summary
Dedicated professional with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
6
6
years of professional experience
Work History
Private Personal Assistant
A Plus Business & Management
06.2023 - Current
- Enhanced client's daily life by managing personal appointments, travel arrangements, and household tasks.
- Streamlined communication for the client by organizing correspondence and prioritizing urgent matters.
- Maintained utmost confidentiality with sensitive information, safeguarding the client's privacy.
Member Service Representative
Shasta Family YMCA
02.2023 - Current
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
- Maintained high-quality service by adhering to company policies and standards in all member interactions.
- Processed account transactions accurately, ensuring proper documentation and timely processing.
Babysitter
Local Families
08.2022 - Current
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
Store Manager
Taste And See
02.2021 - 02.2023
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Teaching Assistant Intern
Bethel Music College
06.2020 - 08.2021
- Improved classroom management by implementing positive reinforcement techniques and fostering a respectful learning environment.
- Boosted student engagement through the incorporation of hands-on activities and group work, promoting collaboration and critical thinking skills.
- Assisted the school overseer in administrative tasks such as helping build the college program on a new LMS.
Cashier/Bakery Clerk
Great Harvest Bread Co.
10.2018 - 02.2021
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Assistant Infant Teacher
Parkview Community Church
01.2018 - 08.2018
- Enhanced infant learning experiences by incorporating age-appropriate activities and sensory materials into daily routines.
- Supported early language development by consistently engaging in meaningful conversations with infants throughout the day.
- Promoted a safe and nurturing environment for infants, regularly checking play areas for potential hazards.
Education
Theatre
GRAND CANYON UNIVERSITY
Glendale, AZAssociate of Arts - Music
SHASTA COLLEGE
Redding, CA05.2024
High School Diploma -
Horizon High School
Scottsdale, AZ05.2014
Skills
- Adaptability
- File and document organization
- Meticulous attention to detail
- Store Merchandising
- Issue Resolution
- Service Upselling
- Database Maintenance
Timeline
Private Personal Assistant
A Plus Business & Management
06.2023 - Current
Member Service Representative
Shasta Family YMCA
02.2023 - Current
Babysitter
Local Families
08.2022 - Current
Store Manager
Taste And See
02.2021 - 02.2023
Teaching Assistant Intern
Bethel Music College
06.2020 - 08.2021
Cashier/Bakery Clerk
Great Harvest Bread Co.
10.2018 - 02.2021
Assistant Infant Teacher
Parkview Community Church
01.2018 - 08.2018
Theatre
GRAND CANYON UNIVERSITY
Associate of Arts - Music
SHASTA COLLEGE
High School Diploma -
Horizon High School