Amanda Davis
Marysville,OH
Summary
Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of institution safety, security and emergency management protocols.
Overview
16
16
years of professional experience
Work History
Correctional Officer
Ohio Department Of Rehabilitation And Correction
08.2023 - Current
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Searched cells of incarcerated persons to identify and confiscate contraband and other prohibited items.
- Supported mental health initiatives for incarcerated persons by connecting them with appropriate resources and services.
- Escorted incarcerated persons to and from cells, court, hospitals, and medical appointments.
- Reduced instances of contraband by thoroughly searching incarcerated persons, cells, and common areas.
- Maintained incarcerated person safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and incarcerated persons.
Shipping Clerk
Midwest Express
03.2022 - 08.2023
- Effectively communication with team leaders, supervisors and external sources.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Managed multiple priorities, consistently meeting or exceeding deadlines for shipment dispatches.
- Expedited urgent shipments when necessary, coordinating closely with involved parties to ensure timely delivery without compromising quality standards.
- Maintained accurate computer records of materials weights, bill amounts, and identified variances.
Marketing Director /Customer Liaison
Servpro
11.2019 - 06.2020
- Deployed well-coordinated campaigns, events and public relations strategies to promote brand.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Created content and promotional materials to drive engagement and conversions.
- Conducted market research to identify customer needs and preferences
Automotive Sales & Leasing Consultant
Byers Ford
08.2008 - 01.2012
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts.
- Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.
- Streamlined sales process with efficient organization of client information and follow-up communications.
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
Education
Associate of Science - Human Services
Indiana Wesleyan University
Marion, IN05.2026
Skills
- Ability to communicate professionally, both verbally and in writing
- Relationship building and management
- Trained in defensive tactics
- Mental health awareness
- Substance Abuse Knowledge
- First Aid Training
- Weapons training
- De-Escalation Techniques
- Crisis intervention training
- Proficient in most MS office programs
- Easily able to adapt to change
Additional Information
I am currently working on my associates degree in Human Services, and intend to pursue my bachelors degree as well. Currently I am completing the required course to obtain my CDCA Preliminary certificate, and hope to have this certificated in fall 2024. In December 2024, I participated in a 40 hour Crisis Intervention training course through the Ohio Department of Rehabilitation and Correction.
Timeline
Correctional Officer
Ohio Department Of Rehabilitation And Correction
08.2023 - Current
Shipping Clerk
Midwest Express
03.2022 - 08.2023
Marketing Director /Customer Liaison
Servpro
11.2019 - 06.2020
Automotive Sales & Leasing Consultant
Byers Ford
08.2008 - 01.2012
Associate of Science - Human Services
Indiana Wesleyan University
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