Amanda Day
Mayfield Heights
Overview
10
10
years of professional experience
Work History
Human Resources Generalist
Medical Service Company
Bedford
12.2024 - Current
- Manage employee relation issues, providing guidance and conflict resolution.
- Administer employee benefit programs, including medical, dental, vision, and various ancillary benefits.
- Respond to employee inquiries regarding policies, benefits and workplace practices.
- Assist over 500 remote, hybrid and onsite employees over a span of 40 multistate locations.
- Manage mandatory federal, state, and local employment policies and reporting.
- Maintain HRIS and employee personnel files with strict confidentiality and accuracy.
- Actively involved in HRIS system use, analytics and more with Paycor.
- Manage employee offboarding process, including conducting exit interviews, and ensuring compliance and smooth transitions.
Human Resources Coordinator
Achievement Centers for Children
Highland Hills
10.2023 - 12.2024
- Drafted HR documentation for incident reports, claims, and onboarding materials to ensure clarity and compliance.
- Managed and updated employee files, ensuring compliance with regulations and improving record accuracy.
- Communicated with new hires to schedule and complete onboarding and orientation processes.
- Assisted VP of HR with FMLA paperwork and workers’ compensation, enhancing administrative efficiency.
- Utilize programs such as Paylocity for report running, employee documentation and onboarding.
- Actively involved in HRIS system use with Paylocity.
Talent Acquisition Specialist
Sandridge Crafted Foods
Medina
02.2023 - 10.2023
- Sourced candidates through professional platforms and company website applications to build a diverse talent pool.
- Coordinate with hiring managers to determine staffing needs.
- Plan candidate interviews, perform pre-screening calls, administer appropriate assessments and conduct candidate interviews.
- Organized and attended recruitment events to enhance employer branding and attract potential candidates.
- Utilized HRIS system Ceridian Dayforce for efficient management of candidate data and recruitment processes.
Human Resources Intern
Sandridge Crafted Foods
Medina
08.2022 - 02.2023
- Assisted other Human Resource workers with their everyday tasks and projects such as conducting initial prescreen recruiting calls for applicants.
- Supported employee relations by participating in conversations and facilitating onboarding processes.
- Managed administrative tasks including answering phone calls, addressing employee inquiries, and organizing files.
- Composed company communications for events and promotions.
Packer
Sandridge Crafted Foods
Medina
05.2019 - 08.2022
- Operated packaging machinery, labeled products, and conducted food safety procedures including metal detection and box/label audits to ensure compliance.
- Obtained certification for metal detection to ensure product safety.
- Packaged food, loaded boxes onto pallets, and tracked inventory to ensure product availability.
- Maintained clean, organized workspace to support safe and efficient operations.
- Utilized Redzone, a platform for companies to improve productivity and food safety.
Customer Service Associate
Walgreens
Medina
06.2016 - 05.2019
- Processed customer orders and operated register efficiently to ensure smooth transactions.
- Answered store phone and delivered customer service, resolving inquiries and issues promptly.
- Greeted customers and assisted in locating items, enhancing shopping experience.
- Took inventory on store products, stocked shelves and maintained store organization.
Education
Master of Arts - Human Resources Management
Cleveland State University
Cleveland, OH05-2024
Bachelor of Science - Psychology
Baldwn Wallace University
Berea, OH05-2022
Skills
- Employee relations
- Talent acquisition
- Recruitment coordination
- Onboarding processes
- Offboarding
- Benefits administration
- Attention to detail
- ADA compliance
- Policy implementation
- Conflict resolution
- Performance evaluation
- Exit interviews
- Employee engagement
- HRIS management
- Records management
- Report generation
- Workers' compensation
- Attention to detail
- Problem solving
- Team collaboration
- Effective communication
- Workplace mediation
- Termination procedures
- Team building
- Employee surveys
- Workers' compensation
- Employee engagement
Timeline
Human Resources Generalist
Medical Service Company
12.2024 - Current
Human Resources Coordinator
Achievement Centers for Children
10.2023 - 12.2024
Talent Acquisition Specialist
Sandridge Crafted Foods
02.2023 - 10.2023
Human Resources Intern
Sandridge Crafted Foods
08.2022 - 02.2023
Packer
Sandridge Crafted Foods
05.2019 - 08.2022
Customer Service Associate
Walgreens
06.2016 - 05.2019
Master of Arts - Human Resources Management
Cleveland State University
Bachelor of Science - Psychology
Baldwn Wallace University