Amanda De La Cruz
El Dorado Hills,CA
Summary
Versatile Managing Associate Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing engineering and financial personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in telecom OSP/ISP.
Overview
14
14
years of professional experience
Work History
Associate Director
Verizon, MCI
01.2022 - Current
- Assist senior leadership in managing all aspects of operations.
- Prioritize tasks and allocated resources appropriately to keep teams focused and productive.
- Lead teams of up to 25 personnel, supervising daily performance as well as training and improvement plans.
- Train and developed department leaders and management staff for specific projects and ongoing operational needs.
- Oversee day-to-day production activities in accordance with business objectives.
- Oversee successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Engage stakeholders, customers and vendors to build solid relationships.
- Design business models, interpreted customer and market insights and forecasted financial activities.
- Handle budgeting, variance analyses and financial reporting.
- Track project costs and other financial metrics to maximize profitability.
- Engage with my team of 20+ engineers to design planned, antennas (cell towers) fiber (diverse path's) etc. layouts to serve customer needs.
- Perform regular job site observations to provide direction for general contractor personnel and subcontractor laborers.
Senior Manager
Verizon
07.2017 - 01.2022
- Led a team of professionals, planning and reviewing their work, plus removing barriers and solving problems to help them be productive.
- Ensured a strong and inclusive work culture that emphasizes employee growth and development.
- Built a strong working relationships and collaborating closely with peer groups in centralized and field organizations.
- Responsible for engineering, construction, and integration functions related to small cells and macro modifications. Build and maintain the most reliable network.
- Drove results across all applicable Plan of Record programs.
- Budgeted management for capital and expense budgets.
- Managed multiple metro markets in Southern California.
- Managed, motivated and built strong relationship's with 12+ external vendors with an oversite of 500+ of their employees to ensure delivery of over 1,300 miles of project coverage.
- Provided strong leadership to enhance team productivity and morale.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Consolidated vendors and renegotiated contracts to optimize costs.
OSP Engineer
AFL Telecommunications LLC
10.2016 - 09.2017
- Responsible for managing, designing and engineering all aspects of outside plant for copper and fiber projects.
- Performed quality control procedures on equipment and materials via spacial.
- Responded to technical concerns quickly and effectively devised solutions.
- Special drawings/plant records, bid processes, billing forecasts, construction management documentation, and any other duties to ensure projects are completed successfully
- Use ARAMIS and other software to develop engineering designs.
- Verified construction documentation to meet client requirements and vision.
- Collaborated with other departments to facilitate successful project completion.
Outside Plant Engineer
MasTec (Sefnco)
01.2016 - 07.2017
- Traveled to customer facilities to perform initial inspections and deploy Geographic Information Systems i.e Walk-outs, Design Layouts, ID Facilities etc.
- Liaised with OSP construction manager to overlook and collaborate design to ensure proper implementations of engineering specifications are met in order for construction to me forecast.
- Develop mitigation and restoration procedures for emergencies conditions such as outages, fiber damages, power failures and other disasters.
- Managed 20-30 multiple, large-scale projects across California.
- Performed repairs on severed fiber cables to restore to complete functionality.
- Designed and planned fiber and copper layouts to serve customer needs.
- Tested fiber optic cables and documented results.
- Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
Outside Plant Engineer
Dycom Industries, Inc
04.2010 - 10.2015
- Created redlines, drafted control plans and developed field maps for services.
- Collaborated with construction personnel to verify adherence to engineering design schematics.
- Inspected installed HDPE, placed hand holes, placed fiber and restoration for compliance with industry specifications and adherence to the local agencies.
- Applied for all permits, managed delegated approved permits to appropriate construction team, moved all redline permits to design teams and close out all permits upon completion of work.
- Trouble shoot equipment and fiber issues.
- Managed financials, draw down accounts, invoices
- Designed and planned fiber and copper layouts to serve customer needs.
Education
MBA - Business
Strayer University
Sacramento, CA12.2023
Bachelor of Science - Human Services
University of Phoenix
Sacramento, CA09.2016
Associate of Arts - Human Services
University of Phoenix
Sacramento, CA04.2013
Skills
- BlueBeam
- Specification Development
- Fiscal Management
- Team Direction
- Client Relationship Management
- Workflow Planning
- Construction Administration
- Quality Assurance Procedures
- Train Employees
- Project Documentation
- Regulatory Compliance
- Critical Thinking
Timeline
Associate Director
Verizon, MCI
01.2022 - Current
Senior Manager
Verizon
07.2017 - 01.2022
OSP Engineer
AFL Telecommunications LLC
10.2016 - 09.2017
Outside Plant Engineer
MasTec (Sefnco)
01.2016 - 07.2017
Outside Plant Engineer
Dycom Industries, Inc
04.2010 - 10.2015
MBA - Business
Strayer University
Bachelor of Science - Human Services
University of Phoenix
Associate of Arts - Human Services
University of Phoenix