Amanda Del Valle
Bronx
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Assistant
Medical Offices of Manhattan
Manhattan, NY
10.2022 - Current
- Blood pressure
- Pulse oximetry
- EKG
- Allergy testing
- Heart monitor
- CCA testing (critical care assessment exam)
- Sleep study
- RPM (take home blood pressure machine)
- ABP
- Spirometry
- Result retrievals
- Patient escort
- Phlebotomy
- Inventory
- Restock
- Training
- Assisted GI department
- Assisted cardiology department
- Retinal exam
- Assisted providers with result sharing
- Answering patient questions
- Relaying questions to providers
- Assisted with referrals
- Assisted with medication request
- Daily chart prepping
- Flu test
- Covid test
- Respiratory test
- Specimen collection
- Strep test
- Urinalysis
- Upload patient records
- Prep 35 + exam rooms
- Collect urine/ strep cultures
- Weight management
Call Center Representative
New York Gastroenterology Associates
Manhattan, NY
02.2021 - 02.2022
- Take 100 plus calls daily
- Collected Patient demographics
- Insurance collection/ updates /verification
- PA Approvals Registrations
- Message Taking/ Relaying Medication
- Refill Request Pharmacy Updates
- Medical Records
- Patient Information
- Assist Providers Appointment
- Scheduling Procedure
- Scheduling office appointments
Medical Assistant
NYU Langone Medical Center, Cardiology Associates
Manhattan, NY
02.2015 - 07.2020
- Front Desk/ Receptionist
- Procedure Authorization
- Phlebotomy for research study for hypertrophic cardiomyopathy
- Restock
- Weekly inventory
- Vitals, height, Weight management, blood pressure
- Insurance verification
- Eligibilities
- Referrals
- Managed phones
- Procedure Scheduling
- Medication Refills
- Zio patch monitor placement
- Addressed In-basket request issues and concerns
- Provide Oxygen
- Patient Admission
- Patient Transfer
- Daily EKG
Medical Assistant/Receptionist
Our Neighbor Medical, PC
Manhattan, NY
02.2012 - 08.2015
- Perform clerical duties such as photocopying, faxing, and filing
- Answer phone calls, schedule and follow up patient's appointments
- Check and verified patients
- Insurance and eligibilities
- Prepare rooms for examination
- Prepare forms for patients who are on citywide immunization registry
- Receive and stock medical inventory
- Collect specimens for lab work including Interview patients
- Measure vital signs and record information in patient's charts
- Perform Phlebotomy, labeled blood tubes, centrifuged blood and prepared the samples to be transported to the laboratory
- Issued referrals.
Education
Associates Degree - Medical Assisting in Health And Science
ASA College at New York
09-2012
Skills
- EKG, CPR, Vital Signs, and Visual Acuity Examination
- Anatomy, Physiology, and Microbiology
- Aseptic Techniques, Specimen Collection (Finger Puncture, Phlebotomy, and Urinalysis)
- Medical Manager 100, Medisoft and Medicine
- HCPCS, ICD-9, and CPT-4 Coding
- Clinical Office Procedures
- Medical Office Administration
- Medical Emergencies
- MS Office Suite Bilingual English/Spanish
- Athena system and Epic system
- Medical terminology
- Vital sign monitoring
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Reliable team player
- Electronic health records
- Compassionate
- Equipment sterilization
- CPR
- Immunization administration
- Specimens collection and processing
- Insurance verification
- Appointment setting
Accomplishments
- Recognized for outstanding dedication to patient care.
- Recognized for going above and beyond the call of duty
- Recognized for answering 133 calls successfully in one day.
- Recognized for excellent bedside manner.
Certification
- CMA - Certified Medical Assistant
- RMA - Registered Medical Assistant
- CCMA - Certified Clinical Medical Assistant
- Certified Manager, Our Neighborhood Medical - 02/12-08/15
Languages
Spanish
Professional Working
Timeline
Medical Assistant
Medical Offices of Manhattan
10.2022 - Current
Call Center Representative
New York Gastroenterology Associates
02.2021 - 02.2022
Medical Assistant
NYU Langone Medical Center, Cardiology Associates
02.2015 - 07.2020
Medical Assistant/Receptionist
Our Neighbor Medical, PC
02.2012 - 08.2015
Associates Degree - Medical Assisting in Health And Science
ASA College at New York