Amanda Dembeck
Westwood,NJ
Summary
Dynamic Medical Assistant and Scribe with specialized experience in patient-centered care and electronic medical records at ENT Sinus and Hearing Care Center. Known for a collaborative approach and ability to thrive in high-pressure settings, leading to enhanced patient record accuracy and operational efficiency. Core competencies include meticulous attention to detail, effective communication, and adaptability in fast-paced healthcare environments. Committed to advancing healthcare quality through continuous professional development.
Overview
4
4
years of professional experience
Work History
Medical Assistant and Scribe
ENT Sinus and Hearing Care Center
Paramus, NJ
03.2023 - 08.2024
- Positioned patients properly during examination or treatment for comfort and safety.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Handled general office duties to support administrative staff during peak hours.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Registered new patients into practice management software program accurately entering demographic information.
- Organized charts, documents and supplies to maintain team productivity.
- Measured vital signs and took medical histories to prepare patients for examination.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Deli Clerk
Shoprite of Hillsdale
Hillsdale, NJ
07.2022 - 03.2023
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Sliced meats and cheeses and weighed deli items for customers.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Adhered to health and safety standards while preparing food.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Tailored orders to address customer allergies and gluten concerns.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Online Shopper
Shoprite of Hillsdale
Hillsdale, NJ
12.2021 - 01.2022
- Responded promptly to customer queries to increase overall satisfaction
- Helped with billing and paperwork.
- Helped answer phone calls and helped customers with any issues.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Worked productively with customers to meet order requirements and service expectations.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Cashier and Front End Runner
Shoprite of Hillsadale
Hillsdale, NJ
06.2020 - 08.2021
- Helped customers find specific products, answered questions, and offered product advice.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered customer questions and provided store information.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
Bachelor of Science - Biology
University of Scranton
Scranton, PA05-2022
Associate of Science - Nursing
Holy Name Sister Claire Tynan School of Nursing
Englewood CliffsSkills
- Medical office administration
- Patient-focused care
- Patient assessments
- First aid
- Vital signs monitoring
- Electronic medical records
- Reliable team player
- Calm and level-headed under duress
References
References available upon request.
Timeline
Medical Assistant and Scribe
ENT Sinus and Hearing Care Center
03.2023 - 08.2024
Deli Clerk
Shoprite of Hillsdale
07.2022 - 03.2023
Online Shopper
Shoprite of Hillsdale
12.2021 - 01.2022
Cashier and Front End Runner
Shoprite of Hillsadale
06.2020 - 08.2021
Bachelor of Science - Biology
University of Scranton
Associate of Science - Nursing
Holy Name Sister Claire Tynan School of Nursing
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