Summary
Overview
Work History
Education
Skills
Timeline
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Amanda Depina

Pawtucket,RI

Summary

Dedicated professional seeking a position that leverages strong interpersonal skills and organizational abilities. Aiming to contribute to a dynamic team while enhancing expertise in various business functions. Eager to embrace new challenges that promote personal and professional growth.

Overview

5
5
years of professional experience

Work History

Partner Advocate

Payroc
05.2025 - Current
  • Answer phone calls from sales agents who have questions regarding commission, residuals, equipment and pricing programs
  • Key-in and submit applications on behalf of sales agents for merchant who would like to process their credit and debit cards through us
  • Review processing applications before submitting them as well as ensuring all fields are filled out correctly and required documents are provided (drivers license, voided check, statements, etc.)
  • Use salesforce to work the cases coming through to our department and ensuring the cases are worked in a timely manner achieving over 1,000 closed cases under my name

Administrative Assistant/Account Boarding

Payroc
12.2022 - 05.2025
  • Responsible for weekly reports regarding sales and leads
  • Assisting sales reps reps with applications before submission,
  • Advising on proper documentation required, correct Business name, address, signatures, etc.
  • Board applications through different processors; Payroc, Elavon, Restaurant Manager etc. and also communicating with Underwriting and providing any documentation requested.

Full Time Lead Teacher

The Early Learning Centers of Rhode Island
11.2020 - 11.2022
  • Oversee preschool classroom, teaching children basic letter and number comprehension as well as teaching motor skills.
  • Lesson planning, engaging with parents, answering phone calls, registering new students, helping in making sure facility is following state regulations.
  • Schedule over 10 tours and assist the assistant director with any duties needed.

Education

High School Diploma -

William M. Davies, Jr. Career & Technical High School
Lincoln, RI
06.2015

Skills

  • Multi-lingual in English, Portuguese (Brazilian), and Creole (Cape Verdean)
  • Works well with peers and is adaptable to a variety of work environments and personality styles
  • Strong organizational and communication skills
  • Merchant Account Boarding
  • Proficiency using Microsoft Office programs, including Word, Excel
  • Proficiency using Windows and Apple/Mac software
  • Checklist preparation and additional administrative duties
  • Experienced in handling concurrent tasks

Timeline

Partner Advocate

Payroc
05.2025 - Current

Administrative Assistant/Account Boarding

Payroc
12.2022 - 05.2025

Full Time Lead Teacher

The Early Learning Centers of Rhode Island
11.2020 - 11.2022

High School Diploma -

William M. Davies, Jr. Career & Technical High School

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