Amanda Dixon
Ocala,USA
Summary
Experienced with managing housekeeping departments to maintain high standards of cleanliness and service. Utilizes effective team management and process optimization to enhance operational efficiency. Knowledge of quality assurance and guest satisfaction to drive continuous improvement.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Housekeeping
MARRIOTT COURTYARD
Valdosta, GA
06.2022 - 02.2024
- Clean guest rooms, supply guest with any requests as far as soaps, towels, toiletries, laundry
Front Desk Associate
Value Lodge Hotel
Valdosta, GA
04.2022 - 11.2023
- Check in guests , take payments , secure best hospitality needs ,check outs, fix any guest issues
Crew Member
Lynn Compton Cleaning
Ocala, FL
06.2020 - 10.2022
- Construction cleaning, detailed cleaning, cleaned homes as they were being built and also for homeowners to move in
- First shift
Server
Tony's Bar and Grill
Ocala, FL
02.2013 - 01.2015
- Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner
- Demonstrated extensive knowledge of menu items, including daily specials, ingredients, and preparation methods to assist customers with their selections
- Effectively communicated with kitchen staff to ensure accurate order preparation and timely delivery of meals to tables
- Collaborated with team members to create a positive dining experience for guests by assisting with table setup, refilling drinks, clearing plates, and resetting tables
- Handled cash transactions accurately using point-of-sale systems while adhering to company policies on cash handling procedures
- Maintained cleanliness of work areas including dining room floors, tables, chairs, utensils, glassware, etc
Education
GED -
CTAE
Ocala, FL04-2005
Skills
- Meal preparation expertise
- Fine dining experience
- Food safety practices
- Sales
- Dining establishment expertise
- Food service
- Heavy lifting
- Communication skills
- Carpentry
- Food Preparation
- Hospitality
- Cash handling
- Basic math
- Hotel experience
- Detailing
- Pest Control
- Computer skills
- Serving
- Caregiving
- Stocking
- Kitchen experience
- Assembly
- Guest services
Certification
- Driver's License
- Forklift Certification
Timeline
Housekeeping
MARRIOTT COURTYARD
06.2022 - 02.2024
Front Desk Associate
Value Lodge Hotel
04.2022 - 11.2023
Crew Member
Lynn Compton Cleaning
06.2020 - 10.2022
Server
Tony's Bar and Grill
02.2013 - 01.2015
GED -
CTAE
Additional Information
Authorized to work in the US for any employer