Amanda Do
Summary
IT Technician, with proven ability to analyze, diagnose and resolve technical issues. Proven skills in installing, repairing and upgrading organizational hardware and system equipment. Strong problem solver always ready to boost client satisfaction and grow company reliability.
Overview
7
7
years of professional experience
Work History
PC Deployment Technician
GTS
06.2023 - Current
- Updated asset management system to reflect work performed, monitored daily activity, installed and maintained PC hardware, computer systems, network connections and handled other administrative duties.
- Operated and maintained computers and related peripherals.
- Perform machine naming, domain joining, and IP printer mappings to deployed computer(s).
- Assisted in determining equipment settings and operating instructions.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Diagnosed and troubleshot hardware, software and network issues.
Culinary Specialist
United States Army
05.2016 - 04.2018
- Verified that daily nutritional and special culinary servings complied with laws, company regulations and accepted nutritional standards.
- Prepared nourishing, palatable and well-balanced meals to enhance formal, informal and offsite dining experiences.
- Maintained records and awareness of unique dietary restrictions or allergies of personnel, accommodating needs in meal preparation.
- Took inventory of supplies and maintained accurate stock records to minimize losses and support supply ordering.
- Developed full, tasting and special events menus to meet establishment needs and maintain strong customer levels.
- Planned and directed high-volume food preparation in fast-paced environment.
Education
Technical Degree - Network Engineering
CyberTex Institute of Technology
High School Diploma - undefined
Central High School
Skills
- Deployment Support
- Software Deployment
- Hardware and Software Repair
- Component Replacements
- Computer Hardware Knowledge
- Software Installation
- Network Hardware Installation
- Performance Testing
- LAN and WAN Assessment
- VPN Configurations
- Microsoft Active Directory
Timeline
PC Deployment Technician
GTS
06.2023 - Current
Culinary Specialist
United States Army
05.2016 - 04.2018
Technical Degree - Network Engineering
CyberTex Institute of Technology
High School Diploma - undefined
Central High School