Amanda Doss
Mooresville,NC
Summary
Results-driven pre-certification coordinator specializing in authorization processes, insurance verification, and patient scheduling. Demonstrated success in streamlining workflows and improving interdepartmental communication, leading to enhanced patient care efficiency.
Overview
2027
2027
years of professional experience
Work History
Pre-Certification Coordinator
The Urology Group P.C
Memphis, TN
01.2016 - Current
- Coordinate pre-certification processes for patient procedures and treatments.
- Review and verify insurance eligibility prior to surgical appointments.
- Maintain accurate records of patient certifications and authorizations.
- Streamline interdepartmental communication to improve workflow efficiency in pre-certification processes.
- Educate providers on regulatory requirements to ensure compliance in precertification procedures.
- Conduct quality assurance reviews to verify accuracy of pre-certifications, reducing errors in patient authorization.
- Execute prior authorizations through electronic systems.
- Collaborate with clinical staff to ensure timely scheduling of procedures.
Surgery Scheduler
The Urology Group PC
Memphis, TN
2011 - Current
- Scheduled surgical appointments for patients in busy urology practice.
- Coordinated with medical staff to verify procedure details and patient information, ensuring accuracy in scheduling.
- Resolved scheduling conflicts to optimize operating room availability and enhance patient care efficiency.
- Managed pre-operative paperwork, ensuring all requirements were completed on time for smooth patient transitions.
- Utilized electronic health records to maintain accurate scheduling data.
- Collaborated with insurance representatives to verify coverage for procedures.
- Communicated preparation and aftercare instructions effectively to patients.
- Maintained professionalism while addressing patient inquiries and concerns.
Education
High School Diploma -
Alexander High School
Douglasville, GA05-1994
Some College (No Degree) - General Studies
University of West Georgia
Carrollton, GASkills
- Authorization processes
- Pre-determination submissions
- Insurance verification
- Health records management
- Documentation practices
- Patient scheduling
- Care coordination
- Interdepartmental communication
- Medical terminology
Timeline
Pre-Certification Coordinator
The Urology Group P.C
01.2016 - Current
Surgery Scheduler
The Urology Group PC
2011 - Current
High School Diploma -
Alexander High School
Some College (No Degree) - General Studies
University of West Georgia