Experienced with providing compassionate patient care in clinical settings. Utilizes strong communication and technical skills to assist healthcare teams effectively. Knowledge of patient safety protocols and teamwork dynamics ensures high-quality care and support.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Health Coach and Client Specialist
Private Contracting
06.2021 - Current
Developed personalized nutrition and fitness plans for diverse client needs
Analyzed client progress using performance tracking software to ensure goal alignment
Educated clients on health and wellness strategies
Nurse Extern
HCA Florida Lawnwood Hospital
04.2024 - 05.2025
Delivers high quality, patient-centered care by performing a variety of delegated basic patient care services related to common nursing functions and activities of daily living.
Assists the nursing staff in providing patient care and consistently assists the patient care team with maintaining a clean, well-organized, and safe patient care environment.
Director of Social Services
Good Samaritan Society Nursing Home
06.2015 - 10.2016
Liaison for the residents' social needs and ensured that the needs of the residents are met and maintained on an individual basis.
Advocated for resident rights by ensuring access to necessary services and resources within the facility.
Facilitated conflict resolution between residents, families, and staff, promoting a harmonious living environment.
Led development and implementation of individualized care plans for residents, ensuring quality social services delivery.
Oversaw compliance with state and federal regulations related to social services in long-term care settings.
Coordinated interdisciplinary team meetings to enhance communication and collaboration among healthcare providers.
Patient Access Representative
Campbell County Memorial Hospital
06.2014 - 06.2015
Facilitated patient check-in and registration processes, ensuring accurate data entry and compliance with hospital protocols.
Managed insurance verification procedures to streamline patient access and reduce billing discrepancies.
Coordinated scheduling of appointments across multiple departments to enhance patient flow and service delivery.
Trained new staff on patient access systems and procedures, fostering a collaborative work environment.
Director of Social Services
NHS Crystal River Health and Rehabilitation
09.2011 - 06.2014
Liaison for the residents' social needs to ensure that the needs of the residents are met and maintained on an individual basis.
Mentored and trained staff on best practices in resident engagement and support services to improve outcomes.
Facilitated open communication between staff members, promoting teamwork and collaborative problem-solving approaches to challenges faced by clients.
Ensured compliance with regulatory requirements by diligently monitoring policies and procedures within the department.
Implemented data-driven assessments to evaluate resident needs, resulting in tailored interventions and improved satisfaction.
Associate Manager: Event Logistics
American Diabetes Association
11.2010 - 08.2011
Led initiatives to enhance community outreach programs, increasing engagement with underserved populations.
Developed strategic partnerships with healthcare organizations to promote diabetes awareness and education.
Streamlined operational processes, resulting in improved efficiency in event planning and execution.
Coordinated fundraising efforts, maximizing resource allocation for diabetes research initiatives.
Education
Associates of Science - Nursing
Palm Beach State College
01.2024
Masters in Business Administration - Marketing
The University of Tampa
01.2009
Bachelor of Science - Psychology, Minor in Business Management
Florida Southern College
01.2007
Skills
Patient advocacy
Compassionate care
Clinical judgment
Strategic planning
Strong work ethic
Leadership and guidance
Certification
Registered Nurse (Compact License)- 9673759
Timeline
Nurse Extern
HCA Florida Lawnwood Hospital
04.2024 - 05.2025
Health Coach and Client Specialist
Private Contracting
06.2021 - Current
Director of Social Services
Good Samaritan Society Nursing Home
06.2015 - 10.2016
Patient Access Representative
Campbell County Memorial Hospital
06.2014 - 06.2015
Director of Social Services
NHS Crystal River Health and Rehabilitation
09.2011 - 06.2014
Associate Manager: Event Logistics
American Diabetes Association
11.2010 - 08.2011
Associates of Science - Nursing
Palm Beach State College
Masters in Business Administration - Marketing
The University of Tampa
Bachelor of Science - Psychology, Minor in Business Management