Amanda Duchene
Algonac,MI
Summary
Results-driven professional with 10 years of experience in retail management. Skilled in training and mentoring teams, fostering adaptability, and enhancing customer relations. Proven ability to streamline operations and implement effective merchandising strategies to boost sales.
Overview
10
10
years of professional experience
Work History
Store Manager
West Marine
Harrison Township, MI
06.2024 - Current
- Managed daily store operations, ensuring exceptional customer service and product availability.
- Responsible for a team of 20 associates.
- Trained and mentored team members on sales techniques and product knowledge.
- Implemented visual merchandising standards to enhance product presentation and drive sales in a 7 Million dollar store.
- Monitored inventory levels, conducting regular stock assessments to optimize supply chain efficiency.
- Supported district manager in achieving optimal results through effective training of store managers.
- Utilized strong communication abilities to facilitate effective collaboration and quickly adjust to evolving situations.
Store Manager
West Marine
Algonac, MI
03.2016 - 07.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Developed schedules to maximize staff productivity during peak business hours.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Executed travel to various states and locations nationwide to address staffing shortages and complete critical projects.
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Training and mentoring
- Product merchandising
- Adaptability
- Verbal and written communication
- Marketing and promotions
- Delegating work
Timeline
Store Manager
West Marine
06.2024 - Current
Store Manager
West Marine
03.2016 - 07.2024