Summary
Overview
Work History
Education
Skills
Timeline
Server

Amanda Dunn

Chesterfield,MO

Summary

Enthusiastic and reliable professional that takes pride in providing excellent customer service. Maintains focus and a positive attitude in stressful situations and high-volume environments. Hardworking and passionate job seeker with strong organizational skills.

Overview

8
8
years of professional experience

Work History

Server

YaYas
Chesterfield
11.2022 - Current
  • Increased sales significantly by upselling higher-end products to customers.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Server

Walnut Grill
Wildwood
08.2019 - 09.2022
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Hostess

The Old Spaghetti Factory International Inc.
Chesterfield
06.2018 - 08.2019
  • Developed rapport with regular patrons, fostering a sense of community within the establishment.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.

Dining Room Server

Gambrill Gardens
Elisville
03.2016 - 06.2018
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Supported overall restaurant cleanliness by performing regular sanitation tasks, including wiping down tables and chairs, sweeping floors, and maintaining restroom facilities.
  • Reduced errors in order processing by attentively listening to customers'' needs, accurately recording their selections, and verifying orders before submission.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.

Education

Bachelor of Arts - Psychology

University Of Missouri Saint Louis
Normandy
05.2024

Associate of Applied Science - Prenursing Studies

St.Louis Community College
Wildwood
12.2022

High School Diploma -

Lafayette High School
Wildwood
05.2018

Skills

  • Decision-Making
  • Strong Work Ethic
  • Adaptable and Flexible
  • Sales expertise
  • Microsoft Office
  • Data-driven decision-making

Timeline

Server

YaYas
11.2022 - Current

Server

Walnut Grill
08.2019 - 09.2022

Hostess

The Old Spaghetti Factory International Inc.
06.2018 - 08.2019

Dining Room Server

Gambrill Gardens
03.2016 - 06.2018

Bachelor of Arts - Psychology

University Of Missouri Saint Louis

Associate of Applied Science - Prenursing Studies

St.Louis Community College

High School Diploma -

Lafayette High School
Amanda Dunn