Nichole Henry
Mission Viejo,CA
Summary
Dynamic Clinical Documentation Specialist with a proven track record at UCI Health, recognized for enhancing operational workflows and patient outcomes through meticulous data analysis and effective communication. Expertise in healthcare coding, team collaboration, and process improvements has led to significant boosts in provider engagement and documentation accuracy. Strong commitment to regulatory compliance ensures high standards are consistently met. Career goals include further advancing healthcare quality initiatives through innovative documentation strategies.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Clinical Documentation Specialist
UCI Health
Orange, USA
11.2019 - Current
- Leveraged data insights and effective communications to optimize operational workflows.
- Maintained expertise by focusing on ongoing training within the field of clinical documentation and coding practices.
- Collected, audited, and analyzed data to identify documentation improvement opportunities.
- Helped with denial mitigation by developing organizational guidelines for clinical documentation processes.
- Collaborated with healthcare professionals to enhance patient outcomes through precise documentation.
- Integrated new team members.
- Developed data-centric approaches that enhanced provider engagement.
RN Case Manager
UCI Health
Orange, USA
03.2018 - 11.2019
- Conducted comprehensive assessments of patient's current health status to determine eligibility for case management services
- Developed strategies that promote continuity of care across multiple settings or levels of service delivery
- Fostered an environment conducive to open communication between patients and families and healthcare providers
Utilization Review Nurse
Heritage St Joseph
Brea, USA
01.2017 - 09.2018
- Assessed patients' conditions and diagnoses to evaluate appropriate levels of care following insurance guidelines.
- Evaluated patient records to ensure compliance with medical necessity criteria.
- Conducted admission reviews for inpatients using MCG criteria, managed care policies and other resources such as Milliman Care Guidelines
Critical Care Registered Nurse
Dept of Navy/SSM St Clare/Mercy Medical Ctr
08.2010 - 01.2017
- Utilized advanced knowledge of critical care nursing principles and techniques to assess and manage critically ill patients
- Demonstrated expertise in the assessment, planning and implementation of patient care plans
- Initiated therapeutic measures including ventilator support, hemodynamic monitoring, dialysis therapy and nutritional support
- Exhibited strong leadership skills to ensure optimal patient outcomes
Education
Master Of Business Administration (M.B.A.) - Healthcare Administration
Western Governors University
Salt Lake City, UT01-2025
Bachelor Of Science (B.S.) - Nursing
University of Missouri–St. Louis
St. Louis, MO08.2010
Skills
- Utilization Management
- Process Improvement
- Effective Communication Skills
- Proficient in EMR Software
- Problem Resolution
- Process improvements
- Healthcare coding
- Regulatory compliance
- Strong attention to detail
- Records auditing
- Team collaboration
- Onboarding and orientation
Certification
- California Registered Nurse
- Certified Clinical Documentation Specialist
- Certified Coding Specialist
Awards
National ACDIS Rookie of the Year 2021
Accomplishments
- Collaborated on creating a CDI physician educational program that improved physician engagement by 10%
- Exceeded expectations on 2024 performance review due excellence in utilization review, team collaboration and optimization of patient throughput.
References
References available upon request.
Timeline
Clinical Documentation Specialist
UCI Health
11.2019 - Current
RN Case Manager
UCI Health
03.2018 - 11.2019
Utilization Review Nurse
Heritage St Joseph
01.2017 - 09.2018
Critical Care Registered Nurse
Dept of Navy/SSM St Clare/Mercy Medical Ctr
08.2010 - 01.2017
Master Of Business Administration (M.B.A.) - Healthcare Administration
Western Governors University
Bachelor Of Science (B.S.) - Nursing
University of Missouri–St. Louis