KRISTA MCKOWN, BSN, RN
Summary
- Reliable employee with time management and teaming abilities. Dedicated to completing work on-time and going above and beyond with each activity. Excellent work ethic and attendance record.
- Focused and attentive Staff Member with good administrative, organizational and problem-solving abilities. Skilled at coordinating people, activities and documents. Dedicated to best-in-class work and productivity.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills.
- Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
24
24
years of professional experience
Work History
Clinical Documentation Specialist
Tampa General Hospital - Crystal River
03.2022 - Current
- Improved clinical documentation quality by conducting thorough reviews and providing feedback to healthcare providers.
- Enhanced patient care by ensuring accurate and complete medical records through timely and efficient documentation practices.
- Contributed to revenue optimization by identifying opportunities for appropriate clinical documentation improvement.
- Participated in continuous education programs, staying up-to-date on industry trends and best practices in clinical documentation management.
- Collaborated with multidisciplinary teams to develop best practices in clinical documentation, streamlining processes and reducing errors.
- Ensured compliance with regulatory standards and guidelines through meticulous attention to detail in completing clinical documentation tasks.
- Educated healthcare staff on the importance of proper clinical documentation, fostering a culture of accuracy and accountability.
- Served as a resource for healthcare professionals seeking guidance on various aspects of clinical documentation, fostering effective communication among team members.
- Promoted patient safety through diligent monitoring of adherence to established protocols within the scope of Clinical Documentation Specialist responsibilities.
Case Manager
Citrus Memorial Hospital
01.2021 - 04.2022
- Primary role to Coordinate and provide care that is safe, timely, effective, efficient, equitable, and client-centered.
- Help patients make informed decisions by acting as their advocate regarding their clinical status and treatment options.
- Develop effective working relations and cooperate with medical team throughout the entire case management process.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Collaborated with an interdisciplinary team to determine timely delivery of services.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
- Record cases information, complete accurately all necessary forms and produce statistical reports.
- Promote quality and cost-effective interventions and outcomes.
- Adhere to professional standards as outlined by protocols, rules and regulations.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
Nursing Administrative Supervisor/Bed Management
Citrus Memorial Hospital
03.2019 - 01.2021
- Primary role to delegate the authority and responsibility for serving as representative of Administration in the absence of Administration during shifts.
- Utilization review of charts to facilitate proper care and placement of patients within the facility.
- Acts as liaison with other departments with Administration on call to handle unusual circumstances, appropriate resources, and investigates and resolves clinical problems.
- Supervises the delivery of safe and appropriate care across the organization.
- Effectively responds to special circumstances and acts as the onsite leader.
- Served as the main point of contact for external partners, establishing strong relationships built on professionalism and reliability.
- Provided support during periods of high workload by stepping in to assist with various administrative tasks as needed.
- Streamlined administrative processes by implementing new organizational systems, increasing efficiency and productivity.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Improved communication between departments with the implementation of efficient information-sharing tools and strategies.
Manager of Emergency Services
AdventHealth Ocala
04.2018 - 02.2019
- Provide leadership in managing day to day operations of 42 bed Emergency Department, overseeing over 200 daily visits within department (Main/Peds).
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Ensure effective delivery and accountability of safe clinical care in compliance with administrative policies and procedure
- Develop and implement quality initiative programs to measure, monitor, and assessment to improve quality of nursing care delivered to patients, working towards meeting core measures, patient safety, and service excellence.
- Ensure meeting facility productivity guidelines while also ensuring staff and patients' needs are safely being met.
- Manage flow of activity, door to doc time, flow of admit flow and times.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Director/Nurse Manager of Women's & Family Center
CHS/Bayfront Health Sven Rivers
06.2016 - 02.2018
- Manage daily operations for OB unit; maintain personnel, staffing, budget, and ensure compliance with all state regulations
- Responsible for promoting teamwork and excellent customer service among staff to build and maintain high HCAHP scores, with a good positive environment
- Responsible for payroll for OB
- Manage FTEs, productivity and daily charges/reconciliation
- Provide most up to date education for staff for best practices, skill fairs, and check offs
- Attend deliveries and/or C-sections as needed, assist in Nursery services and/or stabilization of infants for transport to NICU
- Work closely with other units to provide positive interactions between all units
- Work closely with physicians to provide best possible care and communication between staff and patients.
Nurse Manager/Clinical Coordinator OB/GYN
Hillcrest Healthcare System
10.2013 - 05.2016
- Manage daily operations for OB/GYN unit; maintain personnel, staffing, budget, and ensure compliance with all state regulations
- Responsible for promoting teamwork and excellent customer service among staff to build and maintain high HCHAP scores, with a good positive environment
- Responsible for payroll for OB/GYN
- Manage approximately FTE's for a 22 bed OB/GYN unit, productivity and daily charges/reconciliation
- Provide most up to date education for staff for best practices, skill fairs, and check offs
- Work closely with other units to provide positive interactions between all units
- Work closely with physicians to provide best possible care and communication between staff and patients.
Staff Nurse, Charge Nurse Women's & Children's Services
Saint Francis Health System
12.1999 - 10.2013
- Took care of a mother's emotional and medical needs before and after baby is born
- Assisted with breastfeeding support, bottle sterilization, baths, dressing and diapering
- Cared for new mothers and their newborns immediately followed the delivery
- Recovery and treatment of post op cesarean section and gyn patients
- Initiate and maintain IV access for IV medications, fluids, and/or blood products, blood draws, immunizations, assessment and management of all patient care.
Staff Nurse, Lead Charge Nurse, Adult and Pediatric Freestanding ER/Urgent Care
Saint Francis Health System
- Remarkable nursing experience in an ambulatory care and urgent care for adults and pediatric
- Sound knowledge of discharge planning and utilization management
- Excellent interpersonal communication and negotiation skills
- Ability to provide care appropriate to the patient served
- Ability to exercise sound judgment in interactions with physicians, and patients and their families
- Work with all age range of adult and pediatric patients, dealing with simple ear infections and sore throats to major heart attacks, strokes, dehydration, bone fractures, lacerations, etc
- Initiate and maintain IV access for IV medications, fluids, blood draws, EKGs, wounds care, assessment and management of all patient care.
Lead Charge Nurse Pediatrics
Saint Francis Health System
- Organized and assisted in opening a new pediatric practice
- Planned, organized and directed day-to-day operations of the clinic
- Ensure compliance with all state regulations
- Provided direct clinical care to pediatric patients
- Maintained clinic schedule and implemented protocols and procedures
- Initiate and maintain IV access, blood draws, immunizations, assessment and management of all patient care
- Ensured to maintain site productivity standards
- Provided direct clinical care to pediatric patients
- Maintained clinic schedule and implemented protocols and procedures
- Initiate and maintain IV access, blood draws, immunizations, assessment and management of all patient care
- Ensured to maintain site productivity standards.
Education
Bachelor of Science in Nursing (BSN) -
Northeastern State University
Tahlequah, OK05.2017
Associates in Science for BSN program (RN) -
Tulsa Community College
Tulsa, OK05.2010
Licensed Practical Nursing (LPN) -
Tulsa Technology Center
Tulsa, OK12.2002
Certified Medical Assisting (CMA) -
Tulsa Technology Center
Tulsa, OK05.1991
General Education -
Bixby High School
Bixby, OK05.1991
Skills
- Process Improvements
- Strong attention to detail
- Information Protection
- Scheduling and Coordination
- Workload prioritization
- Clinical documentation management
- Proficient in Cerner
- Case Management
- Client Advocacy
- Utilization review
- Relationship Building
- Workforce Management
Timeline
Clinical Documentation Specialist
Tampa General Hospital - Crystal River
03.2022 - Current
Case Manager
Citrus Memorial Hospital
01.2021 - 04.2022
Nursing Administrative Supervisor/Bed Management
Citrus Memorial Hospital
03.2019 - 01.2021
Manager of Emergency Services
AdventHealth Ocala
04.2018 - 02.2019
Director/Nurse Manager of Women's & Family Center
CHS/Bayfront Health Sven Rivers
06.2016 - 02.2018
Nurse Manager/Clinical Coordinator OB/GYN
Hillcrest Healthcare System
10.2013 - 05.2016
Staff Nurse, Charge Nurse Women's & Children's Services
Saint Francis Health System
12.1999 - 10.2013
Staff Nurse, Lead Charge Nurse, Adult and Pediatric Freestanding ER/Urgent Care
Saint Francis Health System
Lead Charge Nurse Pediatrics
Saint Francis Health System
Bachelor of Science in Nursing (BSN) -
Northeastern State University
Associates in Science for BSN program (RN) -
Tulsa Community College
Licensed Practical Nursing (LPN) -
Tulsa Technology Center
Certified Medical Assisting (CMA) -
Tulsa Technology Center
General Education -
Bixby High School
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