Accomplished Mailing Specialist with a proven track record at Royle Printing, enhancing customer satisfaction through expert handling of USPS regulations and postage accuracy. Excelled in utilizing BCC Post Presort and demonstrating exceptional organizational skills. Known for streamlining processes, ensuring timely deliveries, and strong customer relations.
Working between Royle Printing, the customer and the USPS to ensure that postage was paid accurately and timely.
Enrolling customers in USPS Promotions and Opening of Permits.
Verifying and updating Maildats.
Loading of Maildats to ALG site and updating induction dates to meet customer in home expectations.
Updating to Comail and Commingle Specs.
For Periodical mailers figuring of ad percents and submitting marked samples for the USPS.
Entering of invoices for Commingle, Comail and Drop Ship.
Reviewing of Mailer Scorecard.
Building of Local Origin Plant Loads.
Setting up of USPS appointments using FAST on Postal One.
Programs used BCC Post Presort, Mail Manager, Postal One, Word, Excel, Google Docs and Technique.
Working between Perry Printing-RR Donnelley - LSC Communications, the customer and the USPS to ensure that postage was paid accurately and timely.
Enrolling customers in USPS Promotions and Opening of Permits.
Verifying and updating Maildats.
Loading of Maildats to Dynamail and Freight Management Systems.
For Periodical mailers figuring of ad percents and submitting marked samples for the USPS.
Reviewing of Mailer Scorecard.
Setting up of USPS appointments using FAST on Postal One.
Programs used BCC Post Presort, Dynamail, Freight Management System, MTC, Postal One, Word, Excel, Google Docs and Technique.
Worked with customers, trucking companies (less than truck load and full truck load) and customer service to ship product based on time management and cost control. Also to make sure all customer needs are met with both domestic and international shipments.
Quality checked all shipments making sure they are secured for transporting by air, road or train. Reviewed invoices to make sure all services were provided.
Worked with computer programs such as Excel, Microsoft Works, Microsoft Word, MTC, Freight Management System and 1st Priority.
Worked with office equipment such as answering multi line phones, fax machines, scanners, computers and copy machines.
Kept track of machine production (Presses, Binders and Inlines) to make sure product would be available to ship/deliver on time.
Trained co workers and other RR Donnelley plants to stay up to date on changes in procedures and computer programs.
Created Bills of Lading, Customs Invoices and Letters of Authorization.
Worked with customers during a difficult /highly emotional time, to choose the correct memorial for their loved ones.
Met with cemetery associations to make sure all rules and regulations are followed regarding the memorial. Worked with computer programs such as Excel, Microsoft Works and Microsoft Word.
Worked with office equipment such as answering multi line phones, fax machines, scanners, computers and copy machines..
Record keeping, accepting payments and writing receipts.