AMANDA EDIN
Niagara Falls,NY
Summary
Qualified Military Police Officer with Number years of committed experience maintaining secure environments while leading diligent security details to minimize crime. Proven leader with exceptional attention to detail and demonstrated success closely monitoring infractions, security threats and suspicious activities. Goal-oriented and meticulous professional with active Type security clearance.
Overview
7
7
years of professional experience
Work History
Collections Representative
First Direct Mediation
07.2022
- Achieved performance goals on consistent basis.
- Processed payments and contracts on accounts.
- Counseled debtors on payment options and arranged installment agreements.
- Improved collections efficiency by implementing strategic negotiation techniques and customer service skills.
92A Automated Logistical Specialist
National Guard
08.2007
- Streamlined documentation processes, leading to improved data accuracy and more efficient record-keeping practices.
- Conducted regular performance evaluations for team members, identifying areas for improvement and providing constructive feedback to support professional growth.
- Increased accuracy in inventory reporting by conducting thorough audits and reconciling discrepancies promptly.
- Minimized storage costs by optimizing warehouse space utilization and implementing effective stock rotation procedures.
Bartender
Poppy's Place
01.2019 - 05.2022
- Provide beverage services to paying customers
- Maintaining upkeep of bar
- Stock and money handling.
Account Resolution Specialist
Conserve
03.2015 - 04.2017
- Executed accounts receivable reporting enhancement and reconciliation procedures
- Prepared financial and regulatory reports.
Education
Undergraduate - Science and Mathematics
Niagara County Community College
Sanborn, NY09.2017
G. E. D. - General Studies
Tonawanda High School
Tonawanda, NY03.2003
Skills
- Microsoft Office Proficiency
- Excel
- Data Entry
- Payment Processing
- Self-Directed
- Meticulous attention to detail
- Strong negotiation skills
- Complex Problem Solving
- Effective Time Management
- Expert in customer relations
- Strong Communication skills
- Dedicated team player
- Weapons Handling
- Self-defense training
- Weapons training
- Conflict de-escalation
- Crisis Management
- Security assessments
- Emergency call response
- Military personnel safety
- Cybersecurity awareness
- Access Control
- Physical Security
- Firearms safety and handling
- Assigned site patrol
Affiliations
New York Army National Guard – 92A (07/2007 to 09/2011)
Timeline
Collections Representative
First Direct Mediation
07.2022
Bartender
Poppy's Place
01.2019 - 05.2022
Account Resolution Specialist
Conserve
03.2015 - 04.2017
92A Automated Logistical Specialist
National Guard
08.2007
Undergraduate - Science and Mathematics
Niagara County Community College
G. E. D. - General Studies
Tonawanda High School