Amanda Edwards
Kokomo,IN
Summary
Diligent inside sales representative with 5 years of experience in customer service and sales across various industries, including telecommunications and food service. Proven track record in driving customer satisfaction and achieving top activation rates. Skilled in direct sales, negotiation, and relationship management, with a strong foundation in HVAC and business administration. Committed to leveraging sales expertise to enhance customer experiences and drive revenue growth.
Driven Inside Sales Representative recognized for high productivity and efficient task completion. Skilled in customer relationship management, lead generation, and sales strategy implementation. Excel in communication, problem-solving, and adaptability, ensuring seamless interactions with clients and team members to drive growth.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Inside Sales Representative
Boost Mobile
Kokomo, USA
05.2022 - Current
- Provided exceptional customer service to clients, addressing inquiries, resolving issues, and ensuring high levels of satisfaction
Cook
Yogis pizza
Kokomo, USA
05.2019 - 06.2022
- Customer service and making sure food is prepared correct and stock ordered
Cashier/Customer Service
Manpreet petroleum
Kokomo, USA
05.2021 - 05.2022
- Cashier order stock set displays
Production Worker
Park 100 Foods
Tipton, USA
07.2020 - 04.2021
- Run crovo vac machine work production line and pack out keep line running smoothly and help my team stay on task
HVAC Technician
Corbins Electric
Arab, USA
04.2015 - 07.2019
- Industrial refrigerationWiring harness drafter and maker
Draft and build wire harness
Heritage Wire Harness
Fort Payne, USA
06.2014 - 08.2015
- Draft and build wire harness for caterpillar and hyster and garbage trucks
- Reviewed and revised drawings based on feedback from project managers, ensuring accuracy and compliance with industry standards
- Maintained a high level of accuracy and attention to detail when producing drawings, minimizing errors and rework
Construction Office Manager
Aspen roofing
Bunker Hill, USA
04.1997 - 08.2013
- Collaborated with project managers to create detailed project schedules and track progress against milestones
- Coordinated with subcontractors to ensure timely completion of projects within budget constraints
- Managed payroll processing for construction staff, ensuring accuracy in hours worked and adherence to labor laws
- Managed all administrative tasks for a busy construction office, including scheduling appointments, coordinating meetings, and handling correspondence
- Maintained accurate records of project expenses, invoices, and payments to ensure timely and accurate financial reporting
- Developed and maintained positive relationships with clients, addressing any concerns or issues promptly to ensure customer satisfaction
Education
HVAC (Associate) -
Ivy Tech Community College
Kokomo, INBusiness administration (Associate) -
Ivy Tech Community College
Skills
- Communication skills
- Cash register
- Facilities Maintenance
- Assembly
- Cleaning Experience
- Kitchen Management Experience
- Direct sales
- Cooking
- Sales representative
- Mechanical Knowledge
- HVAC
- Food Preparation
- Refrigeration
- Cash handling
- Serving Experience
- Cold calling
- Plumbing
- Meal Preparation
- Basic math
- Management
- Inside Sales
- Packaging
- Assistant manager experience
- Computer skills
- Restaurant management
- Retail sales
- Appointment scheduling
- Cleaning
- Drafting
- Kitchen Experience
- Maintenance
- Supervising Experience
- Retail management
- Negotiation
- Customer service
- Math
Certification
- HVAC, 02/15, Present
- EPA Universal Certification
- EPA Certification
- First Aid Certification
Additional Information
I have several Google and Yelp reviews
Personal Information
Willing To Relocate: Anywhere
Timeline
Inside Sales Representative
Boost Mobile
05.2022 - Current
Cashier/Customer Service
Manpreet petroleum
05.2021 - 05.2022
Production Worker
Park 100 Foods
07.2020 - 04.2021
Cook
Yogis pizza
05.2019 - 06.2022
HVAC Technician
Corbins Electric
04.2015 - 07.2019
Draft and build wire harness
Heritage Wire Harness
06.2014 - 08.2015
Construction Office Manager
Aspen roofing
04.1997 - 08.2013
HVAC (Associate) -
Ivy Tech Community College
Business administration (Associate) -
Ivy Tech Community College