Amanda Engley
Store Manager
Bellevue,NE
Summary
Dynamic Sales Manager with a proven track record at Harbor Freight, excelling in sales planning and motivational skills. Elevated customer satisfaction and team performance through innovative sales strategies and effective staff management. Achieved consistent metric targets, demonstrating exceptional product knowledge and verbal communication abilities.
Overview
7
7
years of professional experience
Work History
Sales Manager
Harbor Freight
05.2024 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service.
- Driving metrics
- Team building.
Sales Supervisor
Harbor Freight
05.2022 - 04.2024
- Achieved metric targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Increased customer satisfaction by addressing and resolving customer concerns efficiently.
Cashier Team Lead
Dicks Sporing Goods
10.2017 - 04.2022
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Education
High School Diploma -
Woodmont High School
Piedmont, SC05-2007
Skills
Sales planning
Staff management
Business planning
Product knowledge
Sales team training
Direct sales
Revenue forecasting
Goal setting
Motivational skills
Positive and upbeat
Sales expertise
Goals and performance
Verbal and written communication
Timeline
Sales Manager
Harbor Freight
05.2024 - Current
Sales Supervisor
Harbor Freight
05.2022 - 04.2024
Cashier Team Lead
Dicks Sporing Goods
10.2017 - 04.2022
High School Diploma -
Woodmont High School
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