Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Estep

Toledo

Summary

Dynamic and results-driven professional with a strong background in customer service and team management at Ridi Inc. Skilled in inventory management and effective communication, consistently resolving conflicts and optimizing performance in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Delivery Driver

Instacart
05.2022 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.

Manager

Ridi Inc
11.2017 - 06.2020
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes.
  • Completed orders from others businesses, handled all on-line paperwork for each days earnings in different departments. Ex. Lottery, cigarettes, food, etc.

Education

High School Diploma - General Studies

Waite High School
Toledo, OH
06.1998

Skills

  • Positive attitude
  • Customer service
  • Organization Capability
  • Technical Knowledge
  • Hard Working
  • Strong Communication Skills

Timeline

Delivery Driver

Instacart
05.2022 - Current

Manager

Ridi Inc
11.2017 - 06.2020

High School Diploma - General Studies

Waite High School

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