Summary
Overview
Work History
Education
Skills
Timeline
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Amanda Estrada

Accounts Receivable Specialist
Manteo,NC

Summary

Dependable accounting professional acknowledged for reliability, integrity and quick-learning ability. Highly skilled in accounts receivable and account management with eye for identifying and correcting errors. Dedicated with strong work ethic and resourceful nature.

Overview

19
19
years of professional experience

Work History

Accounting Specialist | Account Manager

OneBoat Inc
05.2021 - Current
  • Organized and procured $120,000 in collections within 7 months of starting project
  • Developed a workflow and database of clients to ensure consistent activity
  • Maintained support snd accessibility for 170 clients nationwide
  • Manage 170 accounts working as a client liaison
  • Work with accounts payable, accounts receivable, and payroll to improve their process by creating workflows
  • Project managed an entire account through transition due to change of company ownership
  • Reduced collections by $120,000 within 7 months
  • Create customer invoices and manage billing processes
  • Process daily deposits and apply all payments to customer accounts (e.g., check, ACH, credit card)
  • Contact customers for payment status on past due balances
  • Respond to customer inquiries timely (e.g., payment discrepancies, account changes)
  • Apply for and establish Customer accounts
  • Maintain all AR records
  • Input financial data and produced reports using Quickbooks Online
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Input financial data and produced reports using Quickbooks Online.

Patient Access Representative

The Outer Banks Hospital
02.2006 - 09.2021
  • Scheduling, registration and insurance verification for both outpatient and inpatient services by collecting proper demographic information and securing authorizations for procedures
  • Acted as the primary liaison for patients receiving professional and hospital services at Vidant Health
  • Billing and customer service
  • Provided Spanish translation to aid the registration process.
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.

Systems Administrator

Cycom Systems
01.2019 - 07.2020
  • Provided outstanding customer service by responding to user issues through the ServiceNow ticket system, Teams or by phone
  • Provided end user training and adoption on Microsoft 365 SharePoint,
  • Teams, OneDrive
  • Orchestrated integration and communication of software upgrades.


Education

Associate of Arts - Psychology

College of The Albemarle
Manteo, NC
05.2012

Information Technology

Colorado State University - Pueblo
Pueblo, CO
12.2023

Technology Business Strategy and Development certificate -

School16
New York, NY
05.2022

Skills

  • Personal Services
  • Administrative Assistant Data Entry
  • QuickBooks (Accounting Software)
  • Epic EMR
  • Microsoft Suites
  • Microsoft SharePoint
  • Data Collection
  • Statement Preparation
  • Payroll Processing
  • Accounts Payable and Receivable
  • Slack (Software)

Timeline

Accounting Specialist | Account Manager

OneBoat Inc
05.2021 - Current

Systems Administrator

Cycom Systems
01.2019 - 07.2020

Patient Access Representative

The Outer Banks Hospital
02.2006 - 09.2021

Associate of Arts - Psychology

College of The Albemarle

Information Technology

Colorado State University - Pueblo

Technology Business Strategy and Development certificate -

School16

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Amanda EstradaAccounts Receivable Specialist