Sarah M. Willacker
Rochester Hills,MI
Summary
Customer Service Professional
Overview
15
15
years of professional experience
Work History
Color Correction Specialist/ Salon Educator
One Salon
02.2014 - Current
- I started here as a receptionist when I was just 19 years old. I was attending beauty school at the time. Shortly after graduating, I became an assistant where I managed anywhere from 4-6 BUSY stylists. I EMERSED myself in the industry. Traveled to New York numerous times for classes. A client even sent me out to Las Vegas to do their wedding!! My niche became color correction because I love a good challenge and I work well under pressure. I grew to be important at One Salon. I have been educating/mentoring at the salon for the last 2-3 years now. I cherish class day. I make PowerPoints, run projectors, plan “field trips” and other activities.
- Career Pause
- December 2024 - November 2025
Hostess/Front of House
Lyon Grill
07.2011 - 09.2015
- —first point of contact with customers
- —organized seating charts
- —bar backed often after turning 18
- —helped back of house when they needed
- —teamwork
- —POS knowledge
- —managed large parties
Camp counselor
Black River Farm and Ranch
06.2012 - 08.2015
- —planned, organized & provided safe riding lessons
- —CHA certified
- —lots of teamwork
- —oversight of younger staff members/peer review skills
- —lots of hardwork
- —HIGH ENERGY
- —kept campers alive, well and happy on 1-2 week increments for 13 weeks per summer
Education
Cosmetology License -
Brighton Institute of Cosmetology
Skills
- Creating Community
- Compliance
- Database Administration
- Diversity & Inclusion
- Organizational Development & Effectiveness
- Personal Services
- Social Media Management
- Teaching
- Administrative Assistant
- Data Entry
- Administrative Support
- Clerical Works
- Communication
- Customer Service
- Greeting Customers
- Typing
Timeline
Color Correction Specialist/ Salon Educator
One Salon
02.2014 - Current
Camp counselor
Black River Farm and Ranch
06.2012 - 08.2015
Hostess/Front of House
Lyon Grill
07.2011 - 09.2015
Cosmetology License -
Brighton Institute of Cosmetology