Dynamic professional with a proven track record at Harley-Davidson, excelling in brand expansion and licensing management. Skilled in market analysis and contract administration, I consistently exceeded revenue targets while fostering teamwork and collaboration. My attention to detail and excellent communication skills drive successful product launches and enhance customer engagement.
Overview
18
18
years of professional experience
Work History
Apparel and Licensing Manager
Harley-davidson of Indianapolis
Fishers, IN
02.2021 - Current
Conducted thorough market analysis to identify new opportunities for brand expansion through licensing partnerships.
Explored innovative marketing channels for promoting licensed products, increasing brand visibility and consumer engagement.
Assisted in the development of creative assets for licensed products, ensuring consistency with brand guidelines.
Increased licensee portfolio by researching potential partners and presenting compelling business proposals.
Collaborated with cross-functional teams to coordinate product launches, promotional activities, and trade shows.
Contributed to the overall success of the company by consistently meeting and exceeding licensing revenue targets.
Prepared detailed reports on licensing performance metrics, providing valuable insights to senior leadership.
Optician
Busby Eye Care
Westfield, IN
03.2019 - 02.2021
Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect
Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
Filed claims with vision and medical insurance companies to garner payment for optical services.
Assistant Apparel Manager
Harley-Davidson of Bloomington
Bloomington, IN
07.2013 - 02.2019
Assisted in achieving sales targets through effective upselling and cross-selling techniques.
Boosted customer satisfaction by providing personalized assistance in selecting apparel items.
Optimized staff scheduling for efficient coverage during peak hours, minimizing overtime expenses.
Set up appealing displays according to planograms, enhancing the overall shopping experience.
Lead Pharmacy Technician
CVS Pharmacy
Bloomington, IN
02.2007 - 07.2013
Supervised 10+ pharmacy technicians and coordinated day-to-day assignments.
Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity.
Education
No Degree - Fine Arts
Indiana Sate University
Terre Haute, IN
Skills
Sales support
Pricing strategy
Legal documentation
Marketing coordination
Financial forecasting
Brand protection
Contract administration
License compliance
Policy analysis
Teamwork
Teamwork and collaboration
Customer service
Time management
Problem-solving
Attention to detail
Multitasking
Reliability
Excellent communication
Organizational skills
Team collaboration
Team leadership
Accomplishments
Finished 9th in National Sales out of 533 dealerships in 2024