Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Additional Information
Generic
Amanda Falkenburg

Amanda Falkenburg

Punta Gorda,FL

Summary

Dedicated healthcare professional with extensive experience in clinical and administrative roles, demonstrating a strong commitment to patient care and operational excellence. Proficient in medical procedures and electronic health records, with a proven ability to thrive in fast-paced environments while supporting medical staff and enhancing patient experiences. Recognized for effective communication skills, adaptability, and a collaborative approach that fosters teamwork and drives high-quality results. Additionally, possesses valuable expertise in dispensary operations, contributing to a comprehensive understanding of healthcare dynamics.

Overview

13
13
years of professional experience
3
3
Certification

Work History

Dispensary Associate

Trulieve
09.2024 - Current
  • Processed customer transactions efficiently using POS systems, ensuring accurate cash handling.
  • Maintained clean and organized checkout areas, enhancing customer experience during peak hours.
  • Assisted customers with product inquiries, fostering a welcoming and informative shopping environment.
  • Collaborated with team members to manage stock levels, optimizing inventory turnover rates.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.

Certified Medical Assistant

The Medical Group of New Jersey: Cardiology
07.2022 - 02.2023
  • CCMA
  • EPIC EXPERIENCE
  • EKG TECHNICIAN
  • Medication Administration
  • Chart Preparation
  • Appointment scheduling
  • Specialist Referrals
  • Medication/Testing Prior Authorization
  • Prescription refills
  • EMR documentation
  • Inventory logging
  • Phlebotomy

Certified Medical Assistant

Premier Health Associates
11.2018 - 04.2022
  • CCMA
  • PHLEBOTOMY
  • EPIC EXPERIENCE
  • EKG TECHNICIAN
  • Vaccine/Medication Administration
  • Chart Preparation
  • Appointment scheduling
  • Specialist Referrals
  • Medication/Testing Prior Authorization
  • Prescription refills
  • EMR documentation
  • Inventory logging
  • Drug Testing

Certified Medical Assistant

Pike County Family Health Center
07.2014 - 11.2018
  • Patient Vital Signs
  • Vaccine/Medication Administration
  • Chart Preparation
  • Appointment scheduling
  • Specialist Referrals
  • Medication/Testing Prior Authorization
  • Prescription refills
  • EMR documentation
  • Inventory logging
  • Drug Testing

Education

Medical Assistant -

Dover Business College
Dover, NJ
12.2012

High school diploma or GED -

Nutritional Sciences

Pennsylvania State University
Reading, PA
12.2011

Skills

  • Hands-on laboratory skills
  • Proficient in eclinical systems
  • Analysis skills
  • HIPAA
  • Typing
  • Medical equipment operation
  • MEDITECH (4 years)
  • Venipuncture
  • Medical receptionist
  • Patient Care
  • Medication administration
  • Documentation review
  • Electronic health records (EHR) management
  • Medical Records
  • Anatomy Knowledge
  • English
  • Experience Administering Injections
  • Phlebotomy
  • Zoom
  • Time management
  • Organizational skills
  • Vital signs
  • Insurance Verification
  • Clinic experience
  • Computer skills
  • ICD coding
  • Customer service
  • Medical Scheduling
  • CENTRICITY (4 years)
  • Healthcare infection prevention and control expertise
  • Medical terminology
  • Outpatient
  • Internal medicine
  • Clerical Experience
  • MS WORD 2010 (10 years)
  • Administrative tasks
  • Epic
  • EMR systems
  • Specimen collection / processing
  • Computer literacy
  • Medical office experience
  • Computer operation
  • Triage
  • Caregiving

Certification

  • Certified Clinical Medical Assistant (CCMA) November 2012 to November 2027
  • Certified Phlebotomist September 2012 to September 2027
  • Certified EKG Technician July 2012 to July 2027
  • Driver's License
  • Certified Medical Assistant

Languages

English - Fluent

Timeline

Dispensary Associate

Trulieve
09.2024 - Current

Certified Medical Assistant

The Medical Group of New Jersey: Cardiology
07.2022 - 02.2023

Certified Medical Assistant

Premier Health Associates
11.2018 - 04.2022

Certified Medical Assistant

Pike County Family Health Center
07.2014 - 11.2018

Nutritional Sciences

Pennsylvania State University

Medical Assistant -

Dover Business College

High school diploma or GED -

Additional Information

Skills: Medisoft, Proficient in MS Word 2010, eClinical, Meditech, Centricity, OMMU,  OMS+

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