Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shraddha Patel

Milford,CT

Summary

Accomplished, achievement-driven, and result-oriented professional seeking a position in the industry. Demonstrates excellence in teamwork, communication, attention to detail, and organizational skills within demanding work environments. Possesses strong problem-solving and troubleshooting abilities, coupled with multitasking and successful project execution. Specializes in device inspection and service in the medical device field, showcasing a strong work ethic, professional demeanor, and great initiative. Service-focused professional and friendly team player with a talent for building productive working relationships. Brings extensive experience in conducting meticulous inspections to ensure product quality and compliance. Utilizes analytical skills and keen attention to detail to identify defects and implement improvements. In-depth knowledge of industry standards and quality control processes ensures consistent and reliable product assessments.

Overview

11
11
years of professional experience

Work History

Quality Inspector I

Medtronic
07.2024 - Current
  • Conducted receipt, verification, and inspection of incoming materials and in-process production to ensure compliance with specifications and industry standards.
  • Utilized precision measurement tools and visual inspection techniques to assess product quality, ensuring adherence to Good Manufacturing Practices (GMP) and safety standards.
  • Maintained accurate documentation and record-keeping, including daily logs, equipment records, and ERP system updates for traceability and compliance.
  • Supported sample storage, management, and preparation, including material weighing and labeling per standard operating procedures.
  • Collaborated with cross-functional teams to communicate quality concerns, drive process improvements, and maintain production efficiency.
  • Worked within fluctuating environmental conditions, adhering to all PPE and safety protocols when handling chemicals, biological materials, and laboratory equipment.
  • Proactively identified and addressed potential issues to ensure seamless workflow, product integrity, and customer satisfaction.

Technical Associate, Process Development

Pfizer
01.2023 - 02.2024
  • As a lab support specialist, responsible for lab operations, inventory, and maintenance. Contributed on organic chemistry experiments and material characterization testing in collaboration with engineers (10), as part of the API process development group.
  • Maintained desired stocking levels for lab consumables and monitored the solvent count in the lab (including peroxide forming solvents).
  • Organized weekly lab sweep with group members and drove the compliance culture on waste handling, chemical storage, and general organization and ergonomics.
  • Coordinated with contractors on glassware inventory, with regular inspection.
  • Maintain desired stocking levels for lab glassware in the lab.
  • Primary owner for initiating and tracking standing purchase orders with frequently used vendors.
  • Maintain parts lists and desired stocking levels for parts and fittings from multiple vendors.
  • Order new lab equipment when necessary to replace existing units.
  • Maintain capital equipment lists for lab team.
  • Perform monthly check of fill volume in chiller systems and add coolant as needed. Coordinate chiller repair with vendor as needed.
  • Maintain in-lab analytical equipment (e.g., microscope, Karl Fisher titrator, pH probes, and UPLC) in optimal working order with maintenance, cleaning, and routine calibration.
  • Lab-based
  • Experimental support:
  • Setup, prepare, and clean automated lab reactor systems (including SystagFlexyCUBE and Mettler Toledo instruments) to facilitate experimental work by group members.
  • Set up a maintenance schedule for the reactor and pump systems as needed.
  • Assist in execution of large blocks of experiments (e.g., DoE studies) by subdividing solids, preparing stock solutions, executing recipe-driven procedures, delivering samples for analytical testing, organization of solid and solution samples, and storage of retain samples until project completion.
  • Perform characterization studies of samples for lab members by analytical techniques such as powder bulk density, photo light microscopy, powder Xray diffraction, and thermogravimetric analysis.
  • Author, Record data and review entries in the electronic lab notebook (eLN) system.
  • Applied methods to measure solubility on experimental workflows, such as C16, gravimetric analyses.
  • Setup gas cylinders as needed for experiments; Coordinate with gas cylinder vendor for ordering and return of gas cylinders as needed.

Inventory Control Clerk (A III)

Medtronic
04.2017 - 01.2023
  • Trained new employees on inventory control processes, ensuring consistency across all team members.
  • Managed cycle counting program to maintain up-to-date inventory records and identify discrepancies early on.
  • Improved inventory accuracy by conducting regular audits and reconciling discrepancies.
  • Enhanced warehouse organization with a systematic approach to product placement and storage.
  • Certified industrial Trainer.
  • Documents information by maintaining daily logs and equipment record books.



Inventory Control Clerk (A I)

Philips (Respironics)
02.2017 - 04.2017
  • Assembled medical devices that resulted in 100% customer satisfaction.
  • Performed visual final inspection and documentation prior to assembly, resulting in 100% quality of products.
  • Troubleshoot equipment, final testing to meet engineering specifications.
  • Maintained supply inventory by checking stock to determine inventory level; anticipated needed supplies; placed and expedited orders for supplies; verified receipt of supplies.
  • Documented actions by completing production and quality forms.
  • Contributed to team effort by accomplishing related results as needed.
  • Followed detailed assembly instructions, processes and procedures.
  • Reported problems with quality, processes, equipment and materials to Production Supervisor.

Administration/Customer Service Representative

SAM's Club
04.2014 - 02.2017
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Associate - Biology

Kaiser University
Tallahassee, FL
2012

Skills

  • Effective Communication Skills
  • Effective Time Management
  • Laboratory Inventory Management
  • SOP Evaluation
  • Good Manufacturing Practices
  • Advanced Knowledge of MS Office Applications
  • Hands-On Laboratory Skills
  • Quality Control Inspection
  • Equipment operation

Timeline

Quality Inspector I

Medtronic
07.2024 - Current

Technical Associate, Process Development

Pfizer
01.2023 - 02.2024

Inventory Control Clerk (A III)

Medtronic
04.2017 - 01.2023

Inventory Control Clerk (A I)

Philips (Respironics)
02.2017 - 04.2017

Administration/Customer Service Representative

SAM's Club
04.2014 - 02.2017

Associate - Biology

Kaiser University
Shraddha Patel