Amanda Fernandez
Syracuse,NY
Summary
I help facilitate communication between people of different cultures and backgrounds;bringing dedication and knowledge to organizations requiring interpretation and translation services or Costumer Service. Committed,hardworking and passionate to providing quality service and results to achieve team and company goals . Organized and dependable,successful at managing multiple priorities with a positive attitude.
Overview
2
2
years of professional experience
Work History
Front of House
Hope Cafe
11.2023 - Current
- Oversaw front of house and back of house personnel to maintain adequate staffing and minimize overtime.
- Took special reservations and planned restaurant accommodations with kitchen and front of house staff.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Managed inventory through effectively ordering and stocking uniforms, linens, beverages, and front of house supplies.
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
- Identified new ideas, products and/or features that improved customer satisfaction, reduced costs and kept product line in forefront of industry.
English Interpreter
H20 For All
11.2022 - 12.2022
- Worked collaboratively to improve operations by offering ideas, identifying issues and respecting team members.
- Facilitated and supported participation and social communication.
- Communicated clearly in English with internal and external customers.
- Interpreted conversations between foreign language-speaking clients and others.
- Developed strategies to perform accurate and consistent translations.
- Stayed current on new expressions and cultural changes impacting language translation.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
Education
Pre University Graduate -
Pre University Eduardo Garcia
Cienfuegos,Cuba12.2021
Skills
- Front of House Operations
- Office procedures
- Attention to Detail
- Critical Thinking
- Accurate Translation
- Adaptability and Flexibility
- Multitasking
- Problem-solving abilities
- Teamwork and Collaboration
- Information Interpretation
- Decision-Making
- Client Service
- Active Listening
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Front of House
Hope Cafe
11.2023 - Current
English Interpreter
H20 For All
11.2022 - 12.2022
Pre University Graduate -
Pre University Eduardo Garcia
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