Chun Xuan Zhao
Seattle,WA
Summary
I bring a strong foundation in customer service built through years of working in fast-paced environments — from Chick-Fil-A and Sizzle and Crunch to barista, wedding catering, and a hostess. These roles taught me how to stay composed under pressure, communicate clearly with all kinds of people, and always keep the environment around me safe and organized. Growing up around my family's restaurant and construction management businesses helped me shape my work ethic and sense of responsibility. I'm eager to bring that same dedication to any jobs in the future to further expand my experiences.
Overview
4
4
years of professional experience
Work History
Front of House
Sizzle and Crunch
Bellevue, WA
05.2025 - 03.2026
- Ensured compliance with health and safety regulations by regularly inspecting the front of house area for potential hazards.
- Streamlined front of house operations by implementing effective organization and communication strategies with team members.
- Conducted regular performance evaluations for front of house staff, providing constructive feedback and setting goals for improvement.
- Coordinated with front of house staff to ensure timely delivery of desserts, enhancing overall customer experience.
- Dealt with hundreds of customers per day
Host
Sammamish Cafe
Sammamish, WA
08.2024 - 05.2025
- Greeted and seated customers promptly to enhance dining experience.
- Managed reservation system to optimize seating arrangements and reduce wait times.
- Collaborated with servers to ensure efficient service flow during peak hours.
- Maintained cleanliness of entrance and waiting areas to create welcoming atmosphere.
- Dealt with hundreds of customers per day at a sit down restaurant
Wedding Server
Tall Chef Catering Company
Issaquah, WA
05.2023 - 08.2023
- Provided exceptional service to guests during wedding receptions and events
- Assisted in setup and breakdown of event spaces, ensuring a seamless experience
- Delivered food and beverages efficiently, adhering to company standards
- Collaborated with kitchen staff to coordinate timely meal presentations
Barista
Timeless Tea
Bellevue, WA
11.2021 - 02.2022
- Prepared and served a variety of specialty teas and beverages to enhance customer experience.
- Maintained cleanliness and organization of workspace, ensuring compliance with health and safety standards.
- Assisted customers in selecting tea products, providing detailed information about flavors and brewing methods.
- Operated point-of-sale systems accurately for order processing and payment transactions.
Front of House Employee
Chic Fil A
Bellevue, WA
10.2021 - 01.2022
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Operated cash register efficiently, handling transactions accurately and maintaining cash drawer integrity.
- Assisted in food preparation, ensuring adherence to safety and cleanliness standards.
- Coordinated dining area setup, maintaining a welcoming and organized environment for guests.
Education
Issaqauh High School
Issaquah, WASkills
- Front of house supply stocking
- Front of house operations
- Front of house
- Front of house management
- Proper usage of equipment
- Understanding of food safety
Languages
Chinese (Mandarin)
Professional Working
Timeline
Front of House
Sizzle and Crunch
05.2025 - 03.2026
Host
Sammamish Cafe
08.2024 - 05.2025
Wedding Server
Tall Chef Catering Company
05.2023 - 08.2023
Barista
Timeless Tea
11.2021 - 02.2022
Front of House Employee
Chic Fil A
10.2021 - 01.2022
Issaqauh High School