Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Amanda Ferraz

Summary

Seeking an Instructional Assistant position at Canyon Oaks Elementary helping students and teachers and providing support for the development of academic, social and emotional skills. Dedicated to meeting expectations of parents and students.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Instructional Support Assistant

NVUSD - Napa Junction Elementary
08.2023 - Current
  • Facilitated small group work; acting as 1:1 for certain students in a variety of subjects such as Math intervention
  • Improved student comprehension by providing individualized support and implementing diverse teaching strategies.
  • Mentored and tutored individual students needing additional help
  • Promoted active learning through hands-on activities, encouraging problem-solving skills and critical thinking among students.
  • Used flash cards, games, worksheets, drills and a variety of study aids and techniques to reinforce skills and the understanding of academic concepts
  • Assisted with preventive discipline by explaining and reteaching school rules to students

Supervision Assistant

NVUSD - Napa Junction Elementary
10.2021 - Current
  • Supervised students at lunchtime and/or playtime and maintains a pleasant atmosphere by encouraging peaceful resolution of minor conflicts
  • Helped students in the cafeteria line and throughout lunchtime or snack time by opening packages, directing students with age-appropriate clean up tasks and assisting with additional cleanup as needed
  • Circulated through cafeteria, eating areas, playground and outside restrooms; observes and responds to behaviors and surrounding conditions in order to ensure security and safety of students
  • Enforced school rules concerning the health, safety and polite behavior of students using positive reinforcement and corrective techniques, ideally in a 5:1 positive to corrective ratio
  • Established and maintains relationships with students while remaining within appropriate boundaries
  • Responded to emergency situations for the purpose of resolving immediate safety concerns; seeks assistance when appropriate
  • Evaluated minor student injuries, determines course of action; arranges for students to be escorted to the office when needed
  • Followed established protocols in case of major illness or injury.

Front Desk

Reynolds Law, LLC
10.2018 - 04.2020
  • Greet and welcome clients
  • Operate the switchboard
  • Schedule Appointments
  • Answered multiple phone lines
  • Processed payments
  • Worked closely with supervisor and performed special projects
  • Responsible for ordering company supplies
  • Copying, filing, and faxing various documents at the request of lawyers and paralegals
  • Handle the mail and receive packages
  • Data Entry.

Accounts Payable Specialist / Project Coordinator / Customer Service

PetersenDean Roofing and Solar
08.2015 - 10.2017
  • Coordinate multiple Solar projects from start to finish
  • Coordinate rebate processing and interconnection
  • Maintain rebate tracking
  • Support Sales with any related project issues
  • Provide administrative support to field technicians
  • Interact with builders, sales partners, designers, installation crews, and subcontractors
  • Implement Work Orders received by Homeowners and Builders
  • Schedule appointments
  • Handle multiple phone lines
  • Responsible for Accounts Payables functions; which includes but not limited to entering payables into the system, reconciling vendor statements, resolving vendor issues, matching, coding, sort, log, scan, file invoices, checks, and other documents
  • Provide internal and external audit assistance as required
  • Perform special projects as assigned.

Accounts Receivable Associate

Businesswire, Inc.
06.2012 - 12.2014
  • Receives all incoming client calls to ensure all accounts receivable are researched and solved in an accurate and timely manner
  • Respond to email requests from Clients, CSRs and Account Executives
  • Works closely with Sales, Editorial and other Accounts Receivable associates in a team oriented environment
  • Process payments over the phone utilizing the company's online accounting system
  • Implement contracts and discounts for clients.

Office Assistant

Glen Cove Dental
03.2006 - 06.2012
  • Greet, sign in patients; take X-rays
  • Handle incoming and outgoing calls
  • Schedule/confirm patient appointments
  • Process insurance claims including interaction with insurance representatives
  • Verify patient benefits & eligibility
  • Enter weekly receipts in excel spreadsheets
  • Handle all payments, CC and cash.

Education

Diploma -

Hogan High School
06.2002

Skills

  • Assist students with a range of abilities in a school setting
  • Knowledge of positive behavior, support strategies and behavior management
  • Knowledge of the general needs of normal and atypically developing children
  • Strong work ethic
  • Strong communication skills
  • Creativity
  • Handles challenges well
  • Detailed oriented
  • Strong organizational skills
  • Adaptive team player
  • Problem solving
  • Time management

References

Upon request

Certification

  • Certificate of Completion, Instructional Assistant Class - May 21, 2022
  • Completion of IA Test, NVUSD- May 19, 2022

Timeline

Instructional Support Assistant

NVUSD - Napa Junction Elementary
08.2023 - Current

Supervision Assistant

NVUSD - Napa Junction Elementary
10.2021 - Current

Front Desk

Reynolds Law, LLC
10.2018 - 04.2020

Accounts Payable Specialist / Project Coordinator / Customer Service

PetersenDean Roofing and Solar
08.2015 - 10.2017

Accounts Receivable Associate

Businesswire, Inc.
06.2012 - 12.2014

Office Assistant

Glen Cove Dental
03.2006 - 06.2012

Diploma -

Hogan High School

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Amanda Ferraz