Evonny Ortiz

I led teachers and the principal in developing and implementing effective classroom management strategies, instructional planning, and classroom organization. During my tenure at Franking Academy, I provided the Florida Assessment of Student Thinking (FAST), a computer-based system, to approximately 2,000 students to track their progress in reading and mathematics, as required by the Florida Department of Education. I also served as a substitute teacher over 350 times, presenting oral instructions to all students and facilitating daily lesson plans in the absence of the permanent teacher, allowing no delays in the student's learning program and daily activities. During this time, I streamlined classroom management by organizing materials and instructional equipment, reducing set-up time by 20%, and allowing more efficient transitions between activities. Additionally, I served as a Front Desk Clerk/Administrative Assistant with the main duties of maintaining students' cumulative records, ensuring a clean and neat appearance of the front office, greeting all incoming visitors, and maintaining an accurate sign-out log for all students. Additionally, I participated in various professional development workshops on differentiated instructions, subsequently applying those techniques to improve academic support for all students.

I was in charge of the development, implementation, and administration of clinical programs and services.

During this time, I was responsible for the limited distribution of over 50 prescriptions per day shipped directly to the hospital and other 4 clinics across Fort Bliss. Additionally, I was responsible for the management of all controlled pharmacy products and maintenance medications. As an accountable manager for all medications, I was responsible for data entry into an automated trace and tracking system software for supply chain management, ensuring 100% accountability of all medications. Due to my vast experience as a pharmacy technician, I was able to select the best course of action when faced with complex situations and multiple options regarding issues with interactions, instructions, or dosing in coordination with the pharmacist.

Served as a Pharmacy Technician, which involved duties such as accurately and efficiently preparing over 100 daily orders, verifying prescription information and dosage, entering patient and order information into the pharmacy computer system, processing and submitting insurance claims, ordering pharmacy supplies based on usage levels, emergencies, and special requests, and providing quality customer service to patients and other healthcare providers. Maintained daily inventory of pharmaceuticals and ensured proper storage conditions. Provided customer service to patients by answering questions about medications and health-related topics.

Served as a call center representative, which involved receiving calls from different pharmacies to evaluate and approve prescribed medicine for medical plans. In charge of approving and managing prescribed medicine through the postal service. Adhered strictly to all applicable laws and regulations about customer privacy rights. Developed effective working relationships with team members across multiple departments.

Served as a Pharmacy Technician supervisor for a team of four for four years, maintaining customer service, production, and quality standards. Supervised the daily operations of the pharmacy department. Monitored inventory levels and placed orders for pharmaceutical products as needed. Also, served as a Pharmacy Technician, which involved duties such as accurately and efficiently preparing orders, verifying prescription information and dosage, entering patient and order information into the pharmacy system, processing and submitting insurance claims, and providing quality customer service to patients and other healthcare providers.