Amanda Figueroa
Kissimmee
Summary
Hardworking, organized and driven, planning to return to college in Fall 2025 to pursue a degree in Business Administration. Ecstatic to grow professionally while keeping my creative side alive and exploring different career paths and growth along the way.
Overview
2
2
years of professional experience
Work History
Leasing Professional
Gables Residential: Cirrus Apartments
Cocoa
12.2024 - Current
- Utilized Voyager 8 and Knock software for efficient prospect and resident communication, ensuring smooth application processing and follow-ups.
- Conducted engaging property tours, showcasing community features to convert prospects into residents.
- Independently designed and created informational flyers and signage to communicate community updates, events, and important notices.
- Collaborated with the property management team to facilitate high-volume move-ins at a lease-up property still in its construction phase, ensuring a seamless transition for new residents.
- Provided well customer service to create a positive experience for both residents and prospects.
- Ensured all leasing and marketing activities remained in compliance with Federal Fair Housing laws and company policies.
Leasing Professional
Greystar: Eden Heritage Lakes
Melbourne
08.2024 - 12.2024
- Provided warm customer service to prospective and current residents at a BTR lease-up community, guiding them through the leasing process from initial inquiry to move-in.
- Manage and update lead and lease activity using Yardi CRM to optimize leasing efforts and maintain high occupancy rates.
- Coordinate and conduct property tours, clearly communicating features, benefits, and current specials to meet prospects' specific needs, and ensure a seamless leasing experience.
- Assist in the application and move-in process, handling documentation, income verification, and account setup within Yardi CRM, ensuring accuracy and compliance with company policies.
- Actively utilize Eden Heritage Lakes' social media presence on Instagram and Facebook, independently creating fun and visually engaging posts, stories, and reels that highlight community events, amenities, and leasing specials.
- Execute community leasing strategies, including tours, promotional campaigns, and resident events, to build rapport, highlight property strengths, and exceed lease-up occupancy targets.
Leasing Professional
Greystar: Prose Stevens Pointe
St. Cloud
06.2023 - 08.2024
- Ensured compliance with fair housing laws throughout the entire leasing process.
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Joined during the final stages of its lease-up, contributing to a successful transition to a stabilized community while utilizing Onesite and ILM for efficient leasing and management.
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
- Prepared lease paperwork, obtained signatures and first payments from new residents.
- Built brand loyalty by delivering stellar leasing experience to residents.
- Managed renewals and utilized Onesite to process checks for efficient property operations.
Education
Bachelor of Science - Business Administration in Marketing
Valencia College
Orlando, FL12-2027
High School Diploma -
Liberty High School
Kissimmee, FL05-2019
Skills
- Organized Mindset
- Active Listening
- Property Tours and Inspections
- Team Player
- Sales and Marketing Aptitude
- Lease Administration
- Lease Renewals
- Customer Service
- Application Processing
- Onesite/ILM Systems
- Good Work Ethic
- Phone and Email Etiquette
- Yardi/Voyager 8 Sytems
- Property Management
- Social Media Management
- Fair Housing Regulations
- Food Service
- Event Planning
- Office Coordination
- Microsoft Excel
Timeline
Leasing Professional
Gables Residential: Cirrus Apartments
12.2024 - Current
Leasing Professional
Greystar: Eden Heritage Lakes
08.2024 - 12.2024
Leasing Professional
Greystar: Prose Stevens Pointe
06.2023 - 08.2024
Bachelor of Science - Business Administration in Marketing
Valencia College
High School Diploma -
Liberty High School