Amanda Fletcher
Mobile,AL
Summary
Knowledgeable Desired Position with strong background in developing and implementing comprehensive safety protocols. Successfully managed safety initiatives that reduced workplace incidents and improved compliance with regulatory standards. Demonstrated ability in risk assessment and emergency response planning.
Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.
Overview
21
21
years of professional experience
Work History
Hyperbaric Safety Director/Front Receptionist
Restorix Health /Touro Hospital
New Orleans, LA
11.2024 - 02.2025
- Mentored junior staff members on proper techniques for hazard identification, risk assessment, and incident reporting procedures.
- Streamlined communication channels between departments for reporting potential hazards or unsafe conditions, enabling prompt action and resolution.
- Provided guidance to department supervisors regarding best practices for maintaining safe work environments tailored to their specific needs.
- Improved workplace safety by implementing comprehensive training programs and conducting regular audits.
- Managed emergency response teams during crisis situations, ensuring timely and efficient resolutions with minimal disruption to operations.
- Handled sensitive information discreetly, ensuring the protection of client privacy.
Hyperbaric Technician/Receptionist
SpringHill Medical Hospital Wound Care and HBO
Mobile, AL
01.2023 - 08.2024
- Educated patients on the benefits, risks, and expectations associated with hyperbaric oxygen therapy to promote informed decisionmaking.
- Reduced treatment complications by promptly recognizing and addressing potential contraindications or adverse reactions associated with hyperbaric oxygen therapy.
- Consistently met or exceeded facility standards for quality assurance, infection control, and overall patient care delivery during the provision of hyperbaric services.
- Ensured patient comfort during treatment sessions by effectively communicating procedural details, answering questions, and providing necessary accommodations.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Front Receptionist/certified Nursing Assistant
Westerly Hospital
Westerly, RI
09.2020 - 10.2022
- I had to move because my husband was relocated.
- Scheduled, coordinated and confirmed appointments and meetings.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Precision Health Wound Care /HBO
New London, CT
01.2021 - 09.2022
- Company Overview: Eastern CT Center for Wound Healing and Hyperbaric Medicine
- I was PRN, and my husband was relocated to Alabama for work
CNA
Elder Wood of Scallop Shell
Wakefield, RI
01.2004 - 01.2010
- Assisted patients with daily living activities, promoting independence and dignity.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Education
Certified Hyperbaric Specialist - undefined
08.2024
Safety Director - Hyperbaric
01.2024
GED - General Studies
Cranston Adult Learning Center
Cranston, RI06.1998
Skills
- Medical reception and scheduling
- Insurance verification expertise
- Certified in hyperbaric therapy
- First aid, CPR, AED certification
- BLS certification
- Documentation using Word and Epic
- Leadership in team environments
References
Donald Stubs
Divermedic4life@yahoo.com
+1 (512) 217-3743
Marcus Dale
Marcus.dale@restorixhealth.com
+1 (479) 640-0886
Michelle Keever
mskeever73@gmail.com
+1 (251) 376-5272
Timeline
Hyperbaric Safety Director/Front Receptionist
Restorix Health /Touro Hospital
11.2024 - 02.2025
Hyperbaric Technician/Receptionist
SpringHill Medical Hospital Wound Care and HBO
01.2023 - 08.2024
Precision Health Wound Care /HBO
01.2021 - 09.2022
Front Receptionist/certified Nursing Assistant
Westerly Hospital
09.2020 - 10.2022
CNA
Elder Wood of Scallop Shell
01.2004 - 01.2010
Certified Hyperbaric Specialist - undefined
Safety Director - Hyperbaric
GED - General Studies
Cranston Adult Learning Center